How to Pull Questionnaire Responses as Tokens into a BIP-Generated Journey Letter?
Summary:
We’re implementing a “Change in Working Hours / Change in Location” journey that begins with an employee‑completed questionnaire. The questionnaire captures key details about the employee’s requested change.
As part of this process, we want to generate a journey letter (via BI Publisher) that automatically pulls specific values from the questionnaire—essentially using tokens/attributes from the questionnaire as merge fields in the BIP letter.
Has anyone implemented this before?I’m looking for guidance on:
- How to identify and extract questionnaire attributes for use as tokens
- How to reference those attributes within a BIP letter template
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