Characteristics of 'Display History' and it's limitations in Oracle CPQ
Summary:
We'd like to know the feature and limitations of 'Display History' type of actions in Oracle CPQ - is there a way to capture all the transaction history and how many previous history can appear in the history xml and also if there is any particular set up to control the capability
Content (please ensure you mask any confidential information):
We'd like to know the feature and limitations of 'Display History' type of actions in Oracle CPQ:
- Is there a way to capture all the transaction history of any Quote in the transaction history xml
- Is there is any limitation on how many previous history can appear in the history xml? Is there a way to increase that ? We have a quote in PROD which was created in 2014 but 'Display History' action shows records from 2018 onwards which is a loss of records of 4 years. However, when history is downloaded I can see the 2014 related records also. I need to know how the complete history can be seen in 'Display History' action output also.
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