Why are Redwood Learning recommendations are no longer appearing?

Summary:

when someone recommends a learning item, the person that they are recommending to does not see the recommendation.

Content (please ensure you mask any confidential information):

this was working and now it is not. looks like the scheduled processes are not having any issues being successful

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):