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How to Update Cloud Account Administrator and Notification Contacts After Admin Changes?

in Fusion Applications Administration

Hello,


I was recently added as an administrator to our Oracle Cloud tenancy and all identity domains, and I have removed the prior administrators who left the company from all domains and admin groups.


However, I am running into the following issues and would appreciate guidance on how to perform these updates correctly.

  1. How to remove previous administrators from Cloud Account / Domain Contacts
    Even after removing prior administrators from:
  • All identity domains
  • All administrator groups

They are still appearing as Cloud Account Administrators contacts on all notifications from Oracle:

  • Oracle system notifications
  • Oracle communications and emails

How do I:

  • Remove previous administrators so they no longer appear as Cloud Account Administrators in Oracle communications?
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