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AI Agent Use Case with Microsoft Teams and Oracle Sales Cloud

in AI for Fusion Applications 1 comment

Summary:

We are exploring a possible AI use case with Oracle Sales Cloud and Microsoft Teams and wanted to check if something like this is supported.

We would like to know whether an AI agent can review the conversation from a dedicated Teams group chat or channel for a specific account, opportunity, or project and generate a summary based on that discussion.

For example, the summary could include recent updates, key decisions, risks/issues, and next steps.

Is this currently possible out of the box with Oracle Sales / Oracle AI and Teams integration, or would it require custom integration or extension?

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