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COGS values are not populated for RMA transactions in SCFO (intercompany) flow

Summary:

Hi Team,

We are observing that COGS is not generated for RMA transactions that are related to original Sales Orders processed through an intercompany (SCFO) flow, even though the return is received and invoiced successfully.

Thanks,


Content (please ensure you mask any confidential information):

Hi Team,

We are facing an issue with COGS not being generated for RMA transactions linked to an original Sales Order that followed an SCFO (Supply Chain Financial Orchestration) intercompany flow.

Scenario Details:

  • Original Sales Order:
    • Processed using SCFO intercompany flow
    • Revenue and COGS accounting generated successfully
  • Return (RMA):
    • Line Type: Return with Credit
    • Orchestration Process:
Tagged:

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