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HR Help desk: object workflow not sending notification when request is created

in Help Desk 4 comments

Summary:

We configured our object workflows for HR Help Desk to mirror our Service Request object workflows. We are getting notifications for our updates to requests but not on creation. I am not sure what I am missing/misconfigured.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

26A

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