Configure Status to show limited list of values depending on Case Type selected
in Help Desk
Summary:
Is there a way to limit the list of values in the Status field depending on the Case Type selected? For Instance in Case Management, if the Case Type selected is Grievance I want the Status to list a selected number of values instead of the total list. Can this be done?
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
0