Learning Item appearing twice on notification - Resource Alert

Summary:

Hi There,

We recently launched a Learning Course for approx. 28,000 colleagues, we have a custom resource alert set up to notify colleagues when Required Learning has been assigned. A handful of colleagues had the Learning Item appear twice on their email notification but this does not appear twice anywhere else on their record in the system. Is there something within our filters or HTML code that may cause this to happen?

Thanks, Hannah

Content (please ensure you mask any confidential information):

Filters

HTML Code for Table

${AlertUtils.write("<table border=\"1\"><tr><th>Learning Item Title</th><th>Assigned Date</th><th>Due Date</th></tr>")}${AlertUtils.loop('learnerLearningRecords','<tr><td><a ${href}="${assignmentDetailsDeepLink}">${learningItemTitle}</a><a> </a></td><td>${AlertUtils.formatDate(assignmentCreatedDate,\'dd-MMM-yyyy\')}</td><td>${AlertUtils.formatDate(assignmentDueDate,\'dd-MMM-yyyy\')}</td></tr>')}${AlertUtils.write("</table>")}