Duplicate Account IDs Appearing in Matching → Transactions User Filter

Hi

We are experiencing an issue in Transaction Matching (ARCS) under Matching → Transactions.

When selecting a user filter with “Account ID =”, the dropdown is displaying multiple duplicate Account IDs. Initially, only one duplicate appeared, but now additional copies of the same Account ID are being added over time.

Details:

• The duplicate Account IDs return the same underlying data.
• The issue is affecting multiple business users.
• Admin users are not able to replicate the issue.
• The duplication appears only in the selection list when using the operator “Equals”.
• Previously, Account IDs displayed unique profiles within a specific Matching Type, but this behavior has changed.