Can we send email/in app notification to analyst when a new participant is assigned to analyst?
Currently, when an analyst is assigned a new participant, there is no notification mechanism in place, which results in analysts being unaware of new assignments.
If analysts receive real-time notifications when new participants are assigned, then:
- Analysts will become immediately aware of new assignments
- Manual effort spent checking participant lists will be reduced
- Time to first action on new participants will decrease
- Overall productivity and user experience will improve
Is there any feature? Any ways to achieve this?
Regards,
Sangeetha
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