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OCI in Johannesburg down / Oracle APEX static files not loading for OCI Autonomous APEX instance

in Autonomous Database 7 comments

Our Oracle APEX environment on OCI Autonomous Database/APEX is currently loading without the required APEX static files. Both APEX Builder and the application runtime appear as unstyled plain HTML, and the browser displays the following error message:

There is a problem with your environment because the Oracle APEX files have not been loaded. Please verify that you have copied the images directory to your application server as instructed in the Installation Guide. In addition, please verify that your image prefix path is correct. Your current path is /i/24.2.17/ (it should contain both starting and ending forward slashes, such as the default /i/). Use the SQL script reset_image_prefix.sql if you need to change it.
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