You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Supplier Password Reset Email Not Received After Enabling Redwood Supplier Registration.

in Supplier Management 1 comment

Summary:

We are facing an issue with supplier password reset emails in Oracle Fusion Supplier Portal.

Previously, when using the Classic Supplier Registration UI, suppliers were able to receive the automated password reset email without any issues. After enabling the Redwood Supplier Registration experience, suppliers are no longer receiving the password reset email when attempting to reset their password.

To validate the issue, we disabled the Redwood UI and reverted back to the Classic UI. However, the password reset email is still not being received, even in the Classic experience where it was previously working.

We have verified that the supplier user exists and the password reset process is being initiated manually, but no email is delivered to the supplier automatically.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!