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HR Ops roles for AI

Hi Oracle Community,

We are currently implementing Oracle HCM AI Agents and have run into a security role gap for the HR Ops persona that I'd love to get some clarity on.

Context:
We have successfully configured AI Agent access for two personas:

  • Employees — using the seeded Employee self-service role with Generative AI Employee runtime access
  • Line Managers — using ORA_FAI_GENERATIVE_AI_MANAGER_JOB, which contains the Generative AI HR Manager duty role

The problem:
Several AI Agents in our deployment are scoped for HR Ops personas specifically:

  • Journeys Assistant
  • Employment Information Agent
  • Employment Team Analyst Agent

These agents query across employee records (not just the logged-in user's own data), which requires broader data access than the standard employee role provides.

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