Supplier Portal User Creation – "Select and Add Roles" Returns "No Results Found"

Summary:

Hi Community,

I am encountering an issue while creating a Supplier Portal user for an existing supplier in Oracle Fusion Procurement.

Navigation:
Supplier > Contacts > Create User Account

When I click Add Role, the Select and Add: Roles window appears, but it returns "No results found." As a result, I cannot assign any supplier roles to the external user.

Environment:

• Oracle Fusion Procurement
• DEV environment (currently the only environment available)

Checks already performed:

1. Supplier roles are visible in Security Console.
2. Manage Supplier User Roles contains records.
3. Supplier contact has a valid email address.
4. The issue occurs while creating the user from Supplier > Contacts > Create User Account.