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how to set up service catalogues for rate based services
Summary:
Best practice for setting up and transacting against rate-based service catalogues where service quantities are unknown at the time of Purchase Order creation.
Content (please ensure you mask any confidential information):
Hi everyone,
We are seeking guidance on Oracle best practice configuration and operating models for managing rate-based service catalogues where the quantity of services is unknown at the time of raising a Purchase Order.
Scenario
We have multiple service categories (e.g. traffic management, legal services) where:
Suppliers provide pre-agreed rate cards (e.g. hourly or daily rates)
Services are delivered on demand / reactively
The total volume of work (hours/days) cannot be accurately determined upfront
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