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Clarification on OSP Shipping Assistant vs Manual Shipment Creation

Hi Team,

We are evaluating the OSP Shipping Assistant and noticed a difference between the AI-assisted and standard manual process.

Test Scenario

Operation

Type

Assigned Items

Operation 10

In-house

Produces semi-finished assembly

Operation 20

Supplier (OSP)

OSP Service Item + Component A + Component B + Component C

Observed Behavior

Process

Shipment Lines Generated

Manual Shipment Creation

OSP Service Item only

AI Shipping Assistant

OSP Service Item + Component A + Component B + Component C

Questions

  1. Is this difference between the manual process and the AI Shipping Assistant intentional?
  2. If the AI agent can successfully generate shipment lines for supplier-operation components, is there a reason why the same capability isn't available through the standard manual process?

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