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text area is automatically changing to text

Summary:

We are facing an intermittent issue with a Configuration Attribute

Issue Description

We originally created a Configuration Attribute with the Text Area data type.
The attribute is populated through a Recommendation Rule.
The Recommendation Rule sometimes sets a value that exceeds 256 characters.

Observed Behavior

Everything works as expected when the attribute is configured as Text Area. However, on a couple of occasions, we noticed that the attribute had somehow changed from Text Area to Text. Once this happens, only 255 characters are stored, and values beyond that limit are truncated. No error message is displayed when the Recommendation Rule attempts to populate more than 255 characters. As a result, the functionality does not work as expected. When we manually change the attribute back to Text Area and deploy the changes, the issue is resolved.

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