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Please advise the reason why Personal Information Agent may not provide answers to the queries.

in AI for Fusion Applications 2 comments

Summary: Personal Information Agent is not available to provide basic information about personal data

Content (please ensure you mask any confidential information):

Agent was tested in Debug mode and failed to display answers to the basic query "Show my personal information". Error displayed: "Sorry, the assistant is unavailable now. If the issue persists, contact your help desk." 

Steps undertaken:

ORA_ASE_SAS_INTEGRATION_ENABLED = Yes

- Agent created from preconfigured Personal Information Assistant template 
- Agent status = Draft 
- LLM = Default model (GPT-4.1 Mini) 
- Topics added: Workers Search, Person Biographical Info Data Management, Person Demographic Info Data Management, Person Emails Data Management, Person Phones Data Management 

Tagged:

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