You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

HR Help Desk queue resource subject area not giving correct results

in Reporting and Analytics for HCM

Summary:

I have an OTBI report using the above subject area which is not returning the correct results. I want a list of Queues and the Agents assigned to those queues. Some of the queues do not appear and some of the agents under the queues are not correct. I have all of the Next Gen Help Desk roles.

Any idea what the issue is?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

26B


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!