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Newly configured Mail Sender in OTM is not working for sending email notifications.

edited Jul 21, 2026 5:14PM in Transportation Management 5 comments

Summary:

Newly configured Mail Sender in OTM is not working for sending email notifications.

Content (please ensure you mask any confidential information):

We have created new mail sender in OTM Instance along with below glog properties. During mail validation we are getting SMTP Failure with SMTP-014 error code.

glog.mail.from

glog.workflow.notify.advisor.email

Please suggest if we are missing any additional configurations.

Version (include the version you are using, if applicable):

26B

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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