Redwood Requisitions – Add to Cart Fails from Search Results

Summary:

In Redwood Self Service Procurement, we are unable to add an item to the cart directly from the Search Results page.

We select only one item and click Add to Cart, but the following error appears:
“Couldn't add to cart. Add each item individually to the cart because none of the selected items are eligible for the Add to Cart action for multiple items.”

However, only one item is selected.

If we open the same item in Product Details and click Add to Cart, the item is successfully added to the cart.

According to Oracle documentation, adding an item to the cart should be supported both from Search Results and from Product Details.