You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to resolve Oracle Authentication (MFA) app error - date and time may not be in sync

in Identity and Access Management

Summary:

We are trying to test using the Oracle Mobile Authenticator (OMA) app as a 2–Step Verification MFA method. After scanning the QR code to add the account an error message is generated "Your phone date and time or the server date and time may not be in sync. Adjust your clock and try again. If the problem persist, contact your system administrator." 

I have checked several 'solutions' (1) To resolve the issue increase the "Maximum number of enrolled factors" value in the Oracle Cloud Infrastructure (OCI) MFA Settings of the tenancy (increased from 5 to 20) and (2) iPhone Date & Time has to be set to 'Set Automatically' (this was already set)

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!