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Standard Two-Way Messaging Capability in Oracle Fusion Supplier Portal

in Supplier Management 2 comments

Hi Oracle Community,

Does Oracle Fusion Cloud provide a standard two-way messaging capability within the Supplier Portal that allows suppliers and internal users to communicate directly and maintain the conversation linked to a specific transaction?

The primary use case is invoice management, particularly when an invoice has an error, hold, rejection, mismatch, missing documentation, or another issue that requires clarification or action from the supplier.

The broader requirement is for the same messaging capability to support other Supplier Portal processes, such as purchase orders, receipts, sourcing negotiations, supplier qualification, and supplier profile management.

Ideally, the capability should support message history, attachments, notifications, and routing to the appropriate internal contact.

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