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ARCS Custom Report – Unable to Retrieve Complete Group Account Detail / Member Rows

in Account Reconciliation

Hi All,

 

We have a requirement to automate the extraction of Group Account details from the ARCS Reconciliation application.

 

In the ARCS application, under the Reconciliation tab, we can manually view/extract the Group Account details. For a particular Group Account, the application displays multiple underlying/member records or line items associated with that Group Account.

 

However, there is no direct REST API available to extract this specific information from the application UI. Therefore, we are trying to use an ARCS Custom Report and automate the extraction through REST API.

 

We created a Custom Report with the relevant fields. The Custom Report is able to return the Group Account information, but it is not returning the complete underlying/member-level details.

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