How to Correct an Incorrect UOM Conversion When KIT Is Already the Primary UOM?

Summary:

We identified an incorrect UOM conversion setup involving KIT, TEST, and EACH. The affected item's Primary UOM is KIT, but the current setup has 1 TEST = 1 EACH and 1 KIT = 1 EACH.

The actual business requirement is for 1 KIT = 20 TEST or 1 KIT = 36 TEST, depending on the item.

We would like guidance on the Oracle-recommended approach to correct the UOM conversion, particularly when KIT is already configured as the Primary

UOM and may already have been used in transactions.

Content (please ensure you mask any confidential information):

We would like to understand the recommended and supported approach for correcting this configuration, especially since