Calendar events are not showing up of employee schedules

Summary:

Hi everyone,

I’m having an issue with Calendar Exceptions (Calendar Events) not populating on the worker schedule.

I have tried both of the following approaches:

• Adding the Calendar Event Category directly to the employee schedule.
• Configuring the Calendar Exceptions through the applicable rules.

However, neither approach appears to be working. The calendar exceptions are not being detected or displayed on the worker schedule.

The main issue we are experiencing as a result is that employees are able to request/take any type of absence on dates that should be restricted by the calendar exceptions, because the calendar is not detecting the exceptions.