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in Fusion Applications Administration

Hi all,

As part of our internal review activities, I would like to better understand Oracle's process regarding customer data at the end of a contract term.

For example, if a contract is to expire at the end of a given month:

  • What happens to the data stored across the different environments?
  • Is the data removed immediately after contract expiration, or is it retained for a certain period?
  • If retained, how can it be accessed and for how long?
  • Are there any options available for exporting or retrieving the data before it is deleted?

We would appreciate any details you can share regarding the standard process and timelines and also your experience as customer.

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