Need help to delete incorrect assignment record for an employee
Hello Experts,
We need guidance on correcting an employee record where an additional assignment was created in error.
Scenario:
- Employee has two active assignments:
- E1318034 (correct assignment)
- E1318034-2 (incorrectly created additional assignment)
- HR attempted to delete the incorrect assignment (E1318034-2) but received the following error:
"Payroll process results exist for this person. Details: The processes run for this person must be rolled back before you can complete the action."
Challenge:
- Payroll results have already been processed and the employee's paycheck has been generated.
- The Payroll team does not want to roll back the payroll process because it could impact completed payroll activities.
Tagged:
0