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Oracle CPQ–CX Sales Integration: Quote Creation Page Not Loading Properly

edited Oct 15, 2026 10:32AM in Integration

Hi
I have configured the integration between Oracle CPQ Cloud and Oracle CX Sales and am facing an issue when creating a quote from an Opportunity in CX Sales.

Issue Description

The CPQ integration is configured, and I am attempting to create a quote directly from an Opportunity in CX Sales. However, when I click the option to create a quote, the CPQ frame/page does not load properly. Instead, a blank content area is displayed, and the quote creation interface does not render as expected.

It was expected that when I click Create Quote from an Opportunity in CX Sales, the CPQ quote creation page should load inside the frame and allow me to configure the quote. But in actual, the CPQ frame opens, but the content remains blank and the quote creation page does not load properly.

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