Change Location Approval Rules – WriteRulesFile Execution Failed When Configuring Approval (26c)

Summary:

We are facing an issue with Change Location approval rules in Oracle HCM Cloud 26C.

When an employee or Line Manager attempts to submit a Change Location transaction, the following error occurs:

"Error caused by SOA component or the underlying HWF configuration or a Supervisor Hierarchy setup issue."

Additionally, whenever we try to create a new approval rule, modify an existing rule, or configure approval conditions, we receive the following error:

"writeRulesFile execution failed"

The issue occurs consistently, preventing us from configuring or updating the Change Location approval rules.

Troubleshooting Steps Performed:

• Reviewed the existing Change Location approval rules and conditions.