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Family and Emergency Contacts VB Rule on Phone and Email section not working

Summary:


Hi Experts,

we are currently experiencing an issue in the Family and Emergency Contact section concerning the mandatory Phone and Email Details.

We have created VB rules based on country, but we do not understand why the "Country" and "Type" field becomes required making the Phone and Email sections mandatory even though this cannot be configured in Visual Builder.



Could you please advise us on how to manage this situation, given that Family and Emergency Contact is an optional section and the other details should be optional as well?

We have also noticed that this occurs only for certain countries.

Howdy, Stranger!

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