Urgent: OCI Always Free A1 Instance Disabled After Trial Expiry – Unable to Resize or Start

Dear Oracle Cloud Team,

My Oracle Cloud Free Trial expired on November 10, 2026, and immediately afterward my Always Free Ampere A1 instance was administratively disabled.

Instance Details:

• Instance Name: obs-kitchen-server
• Region: India West (Mumbai), ap-mumbai-1
• Shape: VM.Standard.A1.Flex
• Original Configuration: 4 OCPU / 24 GB RAM
• Operating System: Oracle Linux 9
• Boot Volume: 200 GB (Always Free)

Problem:

I cannot start, reboot, or resize the instance. Every action returns the following error:

"Instance is disabled and will not accept any action requests. Please contact customer support to reenable."

I tried resizing it to 2 OCPU / 12 GB RAM, but the API rejected the request because the instance is disabled.