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GREEN-RESOLVED Issue with campaign completion statuses / rsys111, rsys123, rsys129, rsys130, rsys133

edited Nov 10, 2026 10:43PM in Responsys System Status 2 comments

Hello Oracle Cloud User,

Your cloud service is temporarily unavailable. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates.

We remain committed to your success and apologize for any inconvenience this may cause.

Details: We identified an issue which is causing affected campaigns to not be marked as "completed" on our backend system. The actual messages are being properly processed and sent, but the campaign's status itself is what is currently affected.

We are working internally to have this issue resolved as soon as possible and we will continue to provide updates as soon as we can.

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