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26D Error Manage Status Values for HR Helpdesk Requests

edited 8:14AM in Help Desk

Summary:

Hi, We recently got the 26D upgrade and the admin pages are now migrated to redwood as per release notes Use Redwood for administration and configuration tasks

However, now when we are trying to access Manage Status Values task we are getting an error. We are also getting an error while creating a new status as well.

As per release notes no additional privileges are required, we have tried with seeded Next gen helpdesk role and still we are getting an error.

Please see screenshots below :-


While Creating a new status :-

Can you please assist how to fix this issue.

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