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SHIPMENT - QUANTITIES MODIFIED agent not triggered after ORDER RELEASE - MOD - PROPAGATE CHANGES.

in Transportation Management 2 comments

SHi everyone,

We are experiencing an issue with an Automation Agent not being triggered after shipment quantities are updated through an Order Release modification.

Current process:

  1. We receive an Order Release update from our ERP system via integration (weight modification).
  2. The integration correctly triggers the ORDER RELEASE - QUANTITIES MODIFIED event.
  3. An Order Release agent executes the ORDER RELEASE - MOD - PROPAGATE CHANGES action.
  4. The shipment quantities (weight) are successfully updated.
  5. However, the Shipment agent configured with the event SHIPMENT - QUANTITIES MODIFIED is not triggered.

Shipment is not tendered or in enroute.

The Shipment agent works correctly when shipment quantities are modified through other processes.

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