Configuration
Discussion List
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Network ErrorContent Hi, I have tried to create one Service Connection (Rest API - without credentials) in DCS. I have configured the connection and set the static url parameters. Bu…Mohana Gopal S-Oracle 31 views 3 comments 1 point Most recent by Mohana Gopal S-Oracle Digital Customer Service -
Allow anonymous access is not working in VBCSSummary Allow anonymous access as checked is not workingContent Hi All, When the customer accessing the DCS portal, he can able to see all the pages like home page, know… -
How do I know if I setup DCS correctly the first time?Summary Quick steps to validate your first DCS application configuration is completeContent If you just configured Digital Customer Service and completed the documentati…Christopher Tarabochia 53 views 0 comments 2 points Most recent by Christopher Tarabochia Digital Customer Service -
Best practice for using DevCS and GitSummary Using DevCS instances in multiple environmentsContent We highly recommend that if you received multiple instances of DevCS (Git repo) for your Digital Customer S…Christopher Tarabochia 34 views 0 comments 0 points Most recent by Christopher Tarabochia Digital Customer Service
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Knowledge search results do not list any search resultsSummary There are no search results on your new DCS application, but you can see popular articlesContent During configuration it is common to setup your first knowledge …Christopher Tarabochia 35 views 0 comments 0 points Most recent by Christopher Tarabochia Digital Customer Service
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Received an HTTP 400 Bad Request error when trying to use the self-registration pageSummary If you have just setup your Digital Customer Service reference application out-of-the-box and recieve a HTTP 4000 Bad Request error. Please follow these stepsCon…Christopher Tarabochia 52 views 0 comments 0 points Most recent by Christopher Tarabochia Digital Customer Service
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Anonymous LoginContent Hi, Can we able to create a page in DCS / VBCS who can access it without login? For Ex: Sign Up page Thanks, MohanMohana Gopal S-Oracle 52 views 3 comments 1 point Most recent by Mohana Gopal S-Oracle Digital Customer Service
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Enable - Opted Service TypeContent Hi, We have list of services (SR types) where customer can opt any of the services. We have planned to store this info in custom object. Is it possible to show C…Mohana Gopal S-Oracle 43 views 4 comments 1 point Most recent by Mohana Gopal S-Oracle Digital Customer Service
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Getting Started with Digital Customer Service 19B DocumentationContent Here is the direct link to 19B documentation for Digital Customer Service. Please note, if you are new to DCS, please ensure you complete Chapter 3 for mandatory…Christopher Tarabochia 41 views 1 comment 2 points Most recent by Mohana Gopal S-Oracle Digital Customer Service
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Virtual Assistant in Oracle Engagement CloudSummary Date or release name where this functionality will be available in Oracle Engagement Cloud?Content Hi All, At the time Oracle presented us with "Oracle CX For Co…Matias Buonavolonta 39 views 2 comments 1 point Most recent by Matias Buonavolonta Digital Customer Service -
How to Configure Digital Customer Portal in More than One Language?Summary I want to Configure Digital Customer Portal in More than One Language.
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Does digital customer service offering included in engagement cloud subscriptionSummary Does digital customer service offering included in engagement cloud subscriptionContent Does digital customer service offering included in engagement cloud subsc…
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WelcomeSummary Welcome to the new forum for Digital Customer Service!Content Start the conversation today about your implementation, questions, best practices. If you are in ne…Christopher Tarabochia 64 views 1 comment 6 points Most recent by Vaibhav DL Digital Customer Service