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Discussion List
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Are there any AI-powered features available for web chat in the latest release of CX CRM?Summary: Just want to know to integrate the AI feature in CX CRM(rightnow) web chat, if the feature is available please any one share the documents. Content (please ensu…Satheesh_sathiz 44 views 2 comments 0 points Most recent by Chandhirasekaran "Chandhru"-Oracle Communication Channels -
Retiring of Oracle Social Network from update 24C.We have been using the Oracle Social Network from 2022, and we have been notified that this will be retired in update 24C and will be integrated with MS Teams . We have …Janitha Perera 11 views 1 comment 0 points Most recent by Cristian Bilibou-Oracle Integrations and Extensions
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Is partial disabling of interface possible? Need backend but want to lock down CP websiteSummary: How can we use the backend of an interface (the chat-inlay, mailbox, & message templates) in an interface for branding purposes, but prevent the customer from a…
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Chat Inlay iconHow to change Chat Inlay icon How to change the chat inlay icon please refer the screenshot Regards. Satheesh.
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Can we create PO on item based (of which PR is made of description based)Summary: There's a requirement from client where he wants to create PO based on items only if PR is created based on item description also. Scenario: PR is created using…Shahtaab Ahmed 41 views 1 comment 2 points Most recent by Steve Garvert-Support-Oracle Communication Channels
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I want to delegate my Final approval of PR to User A, for PO approval to User B.Summary: Hello Team, I am an approver for multiple transactions (Final approval of PR, PO Approval, Strategic quantity approval). As an approver, I want to delegate my F…Eka Srivastava 31 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Communication Channels -
Notification emails are not sent when a person is flagged in Oracle social chat conversations.Summary: Notification emails are not sent when a person is flagged in Oracle social chat conversations. Content (required): Version (include the version you are using, i…Janitha Perera 21 views 1 comment 0 points Most recent by Megan Akins-Support-Oracle Communication Channels
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Chat Inlay : initialize the custom filed with PTA loginWe are trying to launch / initialize the "inlay-oracle-chat-embedded" attribute "launch-form-fields" using PTA login on an external application . Our goal is keep the cu… -
Customer portal via mobile appSummary: How to enable mobile app for customer portal Content (required): The vendor will outline how the customer mobile app will enable / support the following: - Cust…
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How to set clickstream for AjaxCustom functionsHi All, How to set clickstream for all AjaxCustom functions, any sample code please. Regards, Satheesh AS.
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send reset password link to contact alternative emailHi All, how to send reset password link to contact alternative email. Regards, Satheesh
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Encryption and decryption using cyptoHi All, I want to do encryption and decryption, i am referring below document i can able to encrypt but there is no option to decrypt can any one suggest how to decrypt.…Satheesh_sathiz 121 views 3 comments 0 points Most recent by Praveen: RN Application Engineer-Oracle Communication Channels
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CP Page tags not workingHi All, I want to show the below widget to particular pages, i tried below code but no luck Messagebase details: Configuration details: Tried step 1 Tried step 2
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YUI confirmation dialogue boxHi All Need a YUI confirmation dialogue box Yes/No and based on the input need to make ajax callbacks, any suggestions please. Regards, Satheesh AS.