You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Chat Inlay : initialize the custom filed with PTA login

We are trying to launch / initialize the "inlay-oracle-chat-embedded" attribute "launch-form-fields" using PTA login on an external application .

Our goal is keep the customer basic info (Name and Email ) pre-populated when they switch between external website and Service Cloud CP page when the session is active and chat is availble .

Is anyone configured like this ?


Thanks in advance .

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!