Configuration
Discussion List
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craft vs skillSummary: We have req where craft would be tagged to activity type and coming from WACS. Struggling to how to add in OFS as skill condition? because with skill it make se… -
Maximum number of properties that can be added as monitored activity fields in the activity historyWe need to know how many fields or properties we can add as monitored activity fields in the activity history. Is there a limit? Currently, we have 114 properties added … -
SUPPORT OF WAREHOUSE FOR ACTIVITY RELATED OPERATIONSSummary: This feature allows technicians to install inventory directly from a dedicated warehouse. A new ‘Warehouse’ resource type role is available in Oracle Field Serv…
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order of values in dropdownSummary: want to display enum values in dropdown in sequence. But even after defing value sin order, those are appearing randomly. Any clue? Content (please ensure you m…
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Bundling Rules Min/Max duration of activities in a visitSummary: Hi Team, We have a requirement to route the activities based on a custom property "location code" and we have enabled the bundling with this field and we set th…
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Extend the timeout duration in collaborationSummary: Hi Team, We are working on the new implementation and need to increase the duration of the collaboration transfer timeout duration to 60 mins. In collaboration …
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Disable OFSC Notifications for particular action, Is it possible?Need to Disable the notification when the user adds the new note in the plugin? Is it possible to disable the notifications for the particular plugin related Action.
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Function 'IF'Summary: Hello, When I create an activity of type "Bodega", the Address field has to autocomplete with the Address. Is this possible using the IF function in Default Val…
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Is there any information on how quickly Message Scenarios should process?Summary: Speed of Message Scenario processing times Content (please ensure you mask any confidential information): We have a scenario where an Event integration to a bac…
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Disable Notification inside OFS (notification panel)Hello everyone! Is it possibile to switch off notifications inside OFS? Acting on the mobile settings (device settings > application > Field Service > notifications > do…
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Modify the 60-minute Timeout for a user's login session in OFSSummary: Hello, I would like to know if modifying the 60-minute Timeout for a user's login session in OFS is possible. We are looking for alternatives to the problem tha…
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Restricción para que los recursos no puedan iniciar una Orden de TrabajoSummary: Buenos días. Quisiera saber si existe alguna forma de implementar una restricción para que los recursos no puedan iniciar una Orden de Trabajo si no se encuentr…
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Capturar el tiempo que dura un recurso en un estadoSummary: Buenos días ¿Es posible capturar el tiempo que un recurso dura en un estado específico si existe un Api o de otra manera se puede capturar, como por ejemplo: Al…
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Inventory fields not auto populated when we select from parts catalogSummary: Hi There, I've been checking on parts catalog in OFS. We all know that once we configure Oracle Fusion Service and Service Logistics connection and select parts…
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Use function in Set Property message scenarioSummary: We have a requirement to provide Technician the option to add a time_increment to the already existing total_wait_time value. Content (required): Can we use Mes…Ionel__Chiujdea 62 views 12 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How to capture the logs, monitoring the logs in OFS.Summary:Hi Team, Can you please help me how to capture the logs, monitoring the logs or is there any API to use to capture the logs and monitoring the logs in OFS. Conte…
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Issue with Failure Message Scenarios for Some Activity in OFSSummary:We have checked some Sample Orders, and its receptivity Activity ID, found that message scenarios functionality(Update activity Order) working fine for some orde…
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Notification to administrators for time offSummary: Good afternoon, When a resource finishes its last activity early and has at least 30 minutes to free. Usually the technicians do not inform that they have free …
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Oracle Fusion Page Integration with iframesSummary: Looking for UI element in redwood or traditional framework which allows embedding external pages via iFrames. How to embed external applications in to Oracle fu…
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Restricting Drivers from Accessing Field Service Application While DrivingHi, Is there a way to restrict drivers from accessing the Field Service application while they are driving? This is a safety concern, and we want to ensure that the app …
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Automating Work Order Suspension Based on Exception ReasonsSummary: Hi, I have a requirement where the work order needs to be automatically suspended if the technician selects an acceptable exception reason for not servicing (e.…
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Updating Work Order Location Based on Actual Resource LocationHi, We have a requirement to update the work order location (latitude and longitude) based on where the technician actually performed the work. In our case, the work ord…
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Placeholders I added in patterns-body is not getting replaced by the actual value in WMTSummary: I added placeholders in the body of the message for handling Where is my technician's negative feedback. That isn't being replaced with actual value when the di…
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Filtering Date Changes from Message Scenario 'Activity Moved' eventHi Team, We need to display an indicator on an Activity if it is rescheduled to a different date. We considered using the 'Activity Move' event in the message scenario t…
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Unable to change customer inventory propertiesSummary: I am attempting to configure the inventory module to support managing customer appliances. In order to meet a business requirement I need to be able to change i…
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How to populate the Activity History details in Daily Extact DB and Its Report in OFSSummary:Hi Team, Can you please let us know how to populate the activity details history in Daily Extract Report DB. Regards, Malay Content (please ensure you mask any c…
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sort the meter activities in ascending order using Meter PluginSummary: as per documentation and meter read plugin functionality 'The A_Meter_Order_Number property is used to sort the meter activities in ascending order'. The pendin…
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Suspending and resuming activity should not impact uploading of live photos/documents in OFSSummary:Hi Team, If activity is suspended then resumed on Oracle Field Service, there should be a capability to upload live photos cannot be uploaded again. Ability to u…
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Add comparisons on dates in the message scenario blocking conditionsHi, I would like to know if it is possible to add comparisons on dates in the message scenario blocking conditions or in the button visibility conditions? ThanksRocio Ferrer 21 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How to increase appointment slots in Oracle Field ServiceSummary: Hi Team, Currently, one of user facing the issues as existing slots are showing full. So, we need to increase appointment slots for this user, Can you please gu…