Configuration
Discussion List
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How can I enforce that changes on an element name are reflected on the User Type configuration ?Summary: When I update the name of a plugin, the name displayed in the Activity Details screen does not reflect the update. In order to see the updated name, I have to d…Renato Kermentz-Support-Oracle 51 views 7 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
does OFS support 2000 forms?Summary: My new implementaion on OFS expects creation of 2000 forms. Does OFS support this number? What would be performance impact. Content (please ensure you mask any …megha_aggarwala 51 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
How to view SSL Certification expiry dateSummary: How to view SSL Certification expiry date Content (required): Can you please advise how do I know the expiry date of my SSL Certificate? Version (include the ve…Kayepril Georgette Sagun -Oracle 81 views 1 comment 3 points Most recent by Kayepril Georgette Sagun -Oracle Field Service -
Planned Service Histories IssueSummary: If the field officer changes the activity's start time from the default time, the field officer cannot add the planned service histories even when they are mand… -
Need help in uploading the attached map layers in TESTSummary: I am trying to add new work zone map layer in OFS and its throwing error as size is > 150 MB. what are the other ways to upload the same ? I usually upload the …
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Its important to know the cause of this error with the debriefSummary: When clicking save draft or sign its showing this error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any co…
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how to retrieve deleted activity ?Summary:the activity was deleted by mistake and we need to retriew it , how can we do it ? Content (please ensure you mask any confidential information): Version (includ… -
Copying activity StartTime using message scenarioHi Team, I have to copy the out of the box start time to a custom property to meet one of our requirements. The following is the subject and body for my 'Set Property' m…
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Common Shape file for Canada and US regionSummary: Hi, I am looking for a common shape file to upload as a work zone layer in the business rule setting for both Canada and US region as OFSC allow only one work z…Mayank Rajak 31 views 1 comment 3 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Clearing Outbound Message QueueHi Team, Is there a way to clear the outbound messages queue in order to avoid the already queued messages to be delivered ? Deactivating the message scenario and even d…Anusree Sahadevan 51 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Is it possible to create Multi-select values lists under Properties module -> Entity = ActivitySummary: I am looking to add a property that allows multi value select answers Content (please ensure you mask any confidential information): Is it possible to create Mu…
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Getting Azure Session token in OFSC via SSOSummary: We have OFSC SSO sign-in and we are using Azure Entra for Login. Once logged into OFSC via SSO, we need to invoke another API for which we need Azure token for …
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Default order for timeslotsSummary: It appears that the default ordering for Timeslots is in 'index' order - ie. time of creation. I have a requirement to add new timeslots that would need them to…
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Adding a date & time picker field in a context layout (for ex 'End activity')Summary: How can we add a date/time picker field in a screen like 'End activity' or 'Edit/View activity'? Content (please ensure you mask any confidential information): …Marc Arseneault 51 views 8 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Can a custom property be created of GUI Type 'Date'Hi Team, We had a requirement wherein we had to create a custom date field and update it in the Activity Details screen in OFSC. I could find that we cannot bring a date…Anusree Sahadevan 51 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Oracle Field Service CloudSummary: In configuration under work summary added icons as per attached screenshot but business required in linear view. Is it possible to add them side by side? Conten…
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After cloning, In test instance will Applications are overridden from Productions Data.Summary: After cloning do we need create all the applications once again for Test Instance or do we need change the URL for the Databases.?? Content (please ensure you m…
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Can you add a hyperlink for Where's My Technician in Feedback sectionSummary: We want to add a hyperlink in Where's my Tech Feedback. Tried adding through html and it didn't work. Is it possible?
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Can Non-working reasons be reconfigured?Using Oracle Field service core application, our users want to be able to select how much time will they be on sick leave or annual leave (this are Non-working reasons u…
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How to move personalization in Oracle Fusion HCM from one instance to anotherSummary: How to move personalization in Oracle Fusion HCM from one instance to another Content (required): How can I move personalization in Oracle Fusion HCM from one i… -
Place Submit button at the TOP of a screen?Summary: Is there a way to position the 'Submit' button to be at the TOP of a screen instead of at the bottom? The same question could apply for other button like 'Cance…
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how to make connect Guided Learning with Oracle Field ServiceSummary: how to make the connection between Guided Learning and Oracle Field Service Content (please ensure you mask any confidential information): I have a guided learn…Siddharth Bhamare 71 views 3 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Ability to deactivate and hide message stepsSummary: Would like to be able to 'Activate/Deactivate' message steps, and be able to view the message steps based on 'Active/Inactive/All'. Content (please ensure you m…Marc Arseneault 21 views 7 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Best practices for WMT with support for 2 languagesSummary: Looking for best practices and/or recommendations for configuring WMT with support for 2 languages (English/French) Content (please ensure you mask any confiden…
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Will "Where is my Tech" tracking URL 'etadirect.com' be deprecated along with the login/api url?Summary/Question: We are aware that User Login Domain & API Domain requests using 'https://login.etadirect.com' will be depreciated in 23D and replaced by https://.fs.oc…Jim Altmeyer - CSM -Oracle 294 views 5 comments 0 points Most recent by Marc Arseneault Field Service -
OFSC Netsuite integrationSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Cancelling Mass/Repeating Activities - Self-Assign EnabledSummary: I'm not 100% sure if this a defect or expected behaviour. Our resources are typically configured with Self-Assign of a single bucket, this allows them to view a…Stewart Logan 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Multiday Activity Support for Debrief PluginSummary: Multiday Activity Support is not available for the OFS Standard Debrief Plugin Content (please ensure you mask any confidential information): Current Standard D…hussamyousufkunju-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Oracle Field Service - custom pluginsSummary: When using OFSC application when connected to VPN some of the features like maps and custom plugins are not working. Please let us know whether OFSC has any lim…
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Its Important to know how to handle and solve this "Address is not resolved"Summary: We added this full location to the resource location and the map cannot get it "Haramain Road, Al Nakheel District, Jeddah 21483, Saudi Arabia"