Configuration
Discussion List
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Rename and find labels of Time Zones on OFSIs there any way, irrelevant if via API or GUI, to rename a Time Zone on OFS (as per available on Configuration -> Display), V21.A onwards ? Additionally, I know that if…Renato Kermentz-Support-Oracle 41 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Reminder Launch ConditionContent Hi Community, I am trying to set up a Reminder Launch Condition , in order to send a notification to the customer xx minutes before activity ETA. The Reminder ti… -
PDF GenerationSummary How to generate PDF with multiple OFSC Attributes (Text, Numerals, Pics, etc.)Content Hello Everyone, We need to generate a pdf document in OFSC and send it to S…
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Onboarding & Implementation Cloud Applications LIVE Webinar EventsContent We invite you to attend a LIVE webinar to get started with your Oracle Cloud Applications. This is a perfect start to your Cloud journey where you will learn abo…
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Upcoming Field Service 21C Release Deep Dive Webinar - Join us on August 17th!Summary Join Product Management for an overview of the new features in the 21C release of Oracle Field Service Content Oracle Field Service Product Management is will be…
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Looking for a way to select multiple options from list for ResourceContent We have the need to be able to select multiple items from a single list for a Resource. We would like to be able to create a field that includes multiple (maybe … -
What is the Use of Add to Install ButtonsSummary What is the Use of Add to Install Buttons (add_install_inventory & add_install_inventory_started)Content Hi Friends, What is the Use of Add to Install Standard B…
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Team work between Truck and technician or Two TechniciansSummary I want to assighn Truck resource to technician. How Can I achieve this.Content I have Enable the teamwork check box for truck and technician both of the resource…
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Placeholder "destination_date" populating different date formats in message scenarioSummary Placeholder "destination_date" populating different date formats in message scenarioContent Hi Friends, The Placeholder "destination_date" populating different d…
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OFSC CONFIGURATION QUEUESummary Need to add color and sytle to test field.Content Hi All, Is it possible to add color and sytle to the text field in ofsc configuration screen. can any one help …
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work Zone KeySummary How to configure more than one work zone keysContent Hi, I have added two work zone keys by clicking the modify link on the header. afetr adding the work zone ke…
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Create a Notification if activites cannot be routedContent I'm looking for a method to create/send a notification when a routing run cannot route the activities. As the activities are created via API we are placing them …
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Deep link supportSummary Deep link supportContent Hi, We are using OSvC to create Activities in Field Service and would need a quick punch into OFSC for the newly created Activity so dis…
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Debrief - Field Service ActivitiesSummary Debrief - Field Service ActivitiesContent All, Can someone who has implemented OFS kindly share the process of Debriefing transactions once the technician comple…
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How to make a field mandatory based on change in another fieldContent Hi, If a user changed a value in a field then make another field mandatory to capture a reason. Here, let's say I've exposed the "sla_window_start" (OOTB) field …
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OFSC Configuration queryContent Hi All, For 04-Multi-Day-Routine(M04) activities Reschedule option was not viewing. I checked in Configuration->Activity types->M04 allow reschedule option was m…
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Linking Activities - UISummary Linking Activities - UIContent All, Just need some assistance with this issue. I have few Linked activities, and i am trying to link them through UI for now and …Srikanth Venkatasubramanyan 38 views 9 comments 0 points Most recent by Andy Murray-Oracle Field Service
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Obsolete error while activity is rescheduledSummary Obsolete error while activity is rescheduledContent Hi Folks, Good day Scenario 1) When an activity is assigned to a technician, due to some reason he/ she can't… -
please it 's important to know if there is ability to do that we need to dispaly the unused items inSummary lContent we need to display the unused items that not be used for the activity to be displayed in the activity page -
OFSC Configuration queryContent Hi All, In OFSC, For adding new field in My Route -> map view where should I navigate in configuration screen. can any one help me here. Thanks, Kumar. Version 2…
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Incrementing a Read-Only Integer propertyContent We have an activity property (Integer type) that we want to use as a counter. When the user select a value in an enum another property, the integer property will… -
Default View FilterContent Hello, We have numerous filters set up in OFSC that allow us to change the view for a user. For example we have a filter that will omit (x) activities from the d…
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Debrief Plug in customizationContent hi, We are trying to customize OFSC debrief plug in. But facing issue while configuring nginx reverse proxy. Please refer to steps undertaken by us. Any pointers…
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Message placeholders related to custom activities fields.Content Good Morning All, Are you already set a Message placeholders related to custom activities fields? I know we have this list with some Activity information, which … -
Showing the assigned or dispatched time and Dispatcher name when activity is assigned to resourceSummary Showing Dispatched time and user name in the UIContent I'm trying to find a way and meet a requirement to show the Dispatched Date/Time and Dispatcher User Name …
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Font color for Activity Time View LabelSummary Controlling font color for Activity Time View Label for Activity color schemesContent We have changed the color scheme for our activity type statuses and have so…
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Adding new role in OFSCSummary Working with Role in OFSCContent How to add new role in OFSC? Currently I have Role like 'Filed Service', 'Tool' and 'Vehicle'. if suppose I want to add new role…
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Activity StatusContent Hi , if i create new Activity status (enum field ) means ..How can i control the default button action like end ,Suspend,etc.. based on Custom activity status. T…
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weekStart field of user entity - Default vs other values what is the differenceSummary weekStart of a OFSC User record if Default what will it considerContent Hi All, weekStart of user record as per documentation has "default" as a value apart from…
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unschedule_activity actionSummary how unschedule_activity works?Content I am understanding how unschedule_activity action works. I went through post: https://cloudcustomerconnect.oracle.com/posts…