Configuration
Discussion List
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Setup Saml SSO in OFSC and Azure ADSummary: Setup Saml SSO in OFSC and Azure AD Content (please ensure you mask any confidential information): Please let me know the steps to setup a SAML SSO in OFSC and … -
Geolocation element with more than one geographic coordinateSummary: Content (please ensure you mask any confidential information): Hello good morning Oracle community; I wanted to ask you if it is possible to have more than one … -
Query on route activation for on-call shifts.Hi Team, Lets take a scenario where a Field Resource has a regular shift from 8 AM to 5 PM , and an on-call shift from 5 PM - 10 PM. The route of the resource was activa…Anusree Sahadevan 21 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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Graph or report for final status of the messagesSummary: Content (required): A graph or a report is being requested to show the transactionality of the channels of an external system where the final status of the mess…
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Is it possible to configure "Work Shifts" and display on the "Resource hint" ?Summary: Is it possible to configure "Work Shifts" and display on the "Resource hint" ? Content (please ensure you mask any confidential information): Version (include t…Raji - DishNetwork 31 views 3 comments 0 points Most recent by Kayepril Georgette Sagun -Oracle Field Service
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Display default value in property, with value based on another propertySummary: We're creating a Form for use during when technicians are working on and completing activities. This form has multiple properties, both pre-defined and form ele… -
Can we extend duration for retaining activity data beyond 90 days in OFSC?Summary: Can we extend duration for retaining activity data beyond 90 days in Oracle Field Service Cloud (OFSC) & if not then what is the way other projects retain such …Alexander Salnikov-Oracle 360 views 6 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service
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Login and API domains removal on November 3rd, 2023What we are announcing: Removal of the legacy domains https://login.etadirect.com and https://api.etadirect.com on November 3rd, 2023 Summary: Starting on November, 3rd …Anastasiia Semenova-Oracle 83 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Is there a possibility of implementing NewRelic at OFSSummary: NewRelic is a monitoring software, Is there a possibility to implementing it af OFS?, NewRelic needs agents to running. Content (please ensure you mask any conf…
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How can I enforce that changes on an element name are reflected on the User Type configuration ?Summary: When I update the name of a plugin, the name displayed in the Activity Details screen does not reflect the update. In order to see the updated name, I have to d…Renato Kermentz-Support-Oracle 51 views 7 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
does OFS support 2000 forms?Summary: My new implementaion on OFS expects creation of 2000 forms. Does OFS support this number? What would be performance impact. Content (please ensure you mask any …megha_aggarwala 51 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
How to view SSL Certification expiry dateSummary: How to view SSL Certification expiry date Content (required): Can you please advise how do I know the expiry date of my SSL Certificate? Version (include the ve…Kayepril Georgette Sagun -Oracle 86 views 1 comment 3 points Most recent by Kayepril Georgette Sagun -Oracle Field Service -
Planned Service Histories IssueSummary: If the field officer changes the activity's start time from the default time, the field officer cannot add the planned service histories even when they are mand…
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Need help in uploading the attached map layers in TESTSummary: I am trying to add new work zone map layer in OFS and its throwing error as size is > 150 MB. what are the other ways to upload the same ? I usually upload the …
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Its important to know the cause of this error with the debriefSummary: When clicking save draft or sign its showing this error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any co…
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how to retrieve deleted activity ?Summary:the activity was deleted by mistake and we need to retriew it , how can we do it ? Content (please ensure you mask any confidential information): Version (includ…Ramesh S-Oracle 31 views 2 comments 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Copying activity StartTime using message scenarioHi Team, I have to copy the out of the box start time to a custom property to meet one of our requirements. The following is the subject and body for my 'Set Property' m…
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Common Shape file for Canada and US regionSummary: Hi, I am looking for a common shape file to upload as a work zone layer in the business rule setting for both Canada and US region as OFSC allow only one work z…Mayank Rajak 31 views 1 comment 3 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Clearing Outbound Message QueueHi Team, Is there a way to clear the outbound messages queue in order to avoid the already queued messages to be delivered ? Deactivating the message scenario and even d…Anusree Sahadevan 51 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Is it possible to create Multi-select values lists under Properties module -> Entity = ActivitySummary: I am looking to add a property that allows multi value select answers Content (please ensure you mask any confidential information): Is it possible to create Mu…
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Getting Azure Session token in OFSC via SSOSummary: We have OFSC SSO sign-in and we are using Azure Entra for Login. Once logged into OFSC via SSO, we need to invoke another API for which we need Azure token for …
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Default order for timeslotsSummary: It appears that the default ordering for Timeslots is in 'index' order - ie. time of creation. I have a requirement to add new timeslots that would need them to…
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Adding a date & time picker field in a context layout (for ex 'End activity')Summary: How can we add a date/time picker field in a screen like 'End activity' or 'Edit/View activity'? Content (please ensure you mask any confidential information): …Marc Arseneault 52 views 8 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Can a custom property be created of GUI Type 'Date'Hi Team, We had a requirement wherein we had to create a custom date field and update it in the Activity Details screen in OFSC. I could find that we cannot bring a date…Anusree Sahadevan 51 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Oracle Field Service CloudSummary: In configuration under work summary added icons as per attached screenshot but business required in linear view. Is it possible to add them side by side? Conten…Mohith Pachikori 21 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service
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After cloning, In test instance will Applications are overridden from Productions Data.Summary: After cloning do we need create all the applications once again for Test Instance or do we need change the URL for the Databases.?? Content (please ensure you m…
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Can you add a hyperlink for Where's My Technician in Feedback sectionSummary: We want to add a hyperlink in Where's my Tech Feedback. Tried adding through html and it didn't work. Is it possible?
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Can Non-working reasons be reconfigured?Using Oracle Field service core application, our users want to be able to select how much time will they be on sick leave or annual leave (this are Non-working reasons u…
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How to move personalization in Oracle Fusion HCM from one instance to anotherSummary: How to move personalization in Oracle Fusion HCM from one instance to another Content (required): How can I move personalization in Oracle Fusion HCM from one i… -
Place Submit button at the TOP of a screen?Summary: Is there a way to position the 'Submit' button to be at the TOP of a screen instead of at the bottom? The same question could apply for other button like 'Cance…