Configuration
Discussion List
-
From where the Craft(Work Skills) of Resource will be syncing to Resource in OFSC?Summary: As my understanding after Admin Sync in OIC, mobile store rooms and truck resources got integrated into OFSC Buckets and From Employee Sync the resources got di… -
How delivery window values are calculatedSummary: Can someone explain how the value for the delivery window is exactly calculated Content (required): Below an example, I have an activity where the delivery wind…
-
Approve workflow mails via Approve link in workflow mail directly not let a mail to open and sendSummary: As of now when user approve/reject the workflow approval mails then clicking on the link will lead to open up a reply to mail and user need to click on send. Co…
-
Is it possible to expand the period of time that resource history remains on the system?Summary: The resource history now disappears after 24h, and we expected that the information remain for 90 days. Version (include the version you are using, if applicabl…
-
How to display 'Elapsed Time' (since activity start to now)Summary: We would like to display the ELAPSED TIME (in minutes or in hh:mm format) since the activity was started. Content (required): The elapsed time should be calcula…Marc Arseneault 31 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
'Position in Route = 0' visibility is not working as expected in a FormSummary: 'Position in Route' used in a visibility condition in a Form is not working as expected. Content (required): I added a text field in a form, and want the text t…
-
What does the white line that divides an activity in Manage and Dispatch Console mean?Summary: Content (required): Hello Oracle Community; I would like to know what it means when an activity has a white line that divides it. The activity types that I have…XUM TECHNOLOGIES 41 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service -
Is it possible to detect that a property has been modified in OFSC (by ressources)Summary: Is it possible to detect that a property has been modified in OFSC (by ressources) Content (required): I would like to know if it's possible to detect if a prop…Hasan Yavuz 52 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
stop the users from using the application during production deploymentHi Oracle, We are in the process of doing production deployment and we want to stop the users from using the application and do our configuration changes. The downtime i…Rohine Devi Dhanasekaran-261685 61 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
-
Bundling of Activities - QueryHi Team, We have a requirement where only one notification has to be sent for a group of activities which meets certain criteria. We have enabled Visit Functionality and…
-
How long does a 'Set property' delivery channel remain displayed in activity history?Summary: Set-property message steps are only available in the activity history for a short period (?). Content (required): Sometimes when troubleshooting an unexpected b…
-
String property character limitHi Team, Is there a limit to the number of characters that can be stored in a string property? Also does the limit varies based on the 'line count' we decide while creat…
-
Is there a maximum number of Map Layer shapefiles that can be uploaded?Question: Map Layer Error Do we have a limit on how many can we upload in map layers under business rules? Content: I would like to upload 23 map layers in OFS, but when…Jim Altmeyer - CSM -Oracle 71 views 2 comments 0 points Most recent by Ramaa Rao-Oracle Field Service -
Work Zones for resources not required to displace in geographic areas. Temporary statistics upload.Summary: We are interested in assigning the right worker for the right task according to the skills required. The unusual context is that workers are not required to dis…Anastasiia Semenova-Oracle 11 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Compound Workzone key - How does the system decode?Hi Team, In our implementation, work zone key is a combination of 2 fields RowId and Zipcode. RowId is an alphanumeric value whose length can vary from 7-15. Also we hav…Anusree Sahadevan 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
Send Email Notification to technician when Activity is Assigned to the resource from bucketSummary: We have a requirement to send Email Notification to the technician when Activity is assigned from a bucket and when Activity is moved from one resource to anoth…
-
How I can validate that a button appears only when the start date activity is equal to today?Summary: Content (required): Hello Oracle Community; I need users to not be able to access a plugin if the activity is in the past, they should only be able to access it…XUM TECHNOLOGIES 52 views 4 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service
-
Is there an element of creating a background line box to group the info and entry fields nicely?Summary: New Element - such as drawing linebox - in Visual Form Editor Content (required): Hello there. Is there a way that you can have a background linebox so that you…
-
Do you know if there is any rule to create a login PIN in OFSC using an SSO connection?Summary: Hello OFSC Community; Do you know if there is any rule regarding the type of characters allowed or length of the string to create a PIN when a user logs into OF…
-
Why doesn't the History view record who updated the activity?Summary: Content (required): Hello OFSC community; I want to ask you if any of you know why in the history of an activity, the changes made to an activity are not record…
-
How to solve this error cname errorSummary: Content (required): When clicking debrief button its showing this error Version (include the version you are using, if applicable): Code Snippet (add any code s…
-
How to solve the Debrief ErrorSummary: When clicking save draft or sign and save the system showing this error Content (required): Version (include the version you are using, if applicable): Code Sni…
-
For a workflow message, how long until the message becomes obsolete?Summary: For the implementation we have following queries that require your assistance. 1. For the advanced workflow as per documentation "sending" status should be sent…Shawn Call-Support-Oracle 41 views 0 comments 0 points Started by Shawn Call-Support-Oracle Field Service -
VBS attributes in Rule setSummary: The VBS rule set is not showing all the attributes , i need options like Case type. Has anyone faced same issue. Content (required): Version (include the versio…
-
How to enable deinstallSummary: deinstall in blank Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, …
-
How to hide technician sub inventories from displaying on the Resource Tree?Summary: Our Dispatch Center console displays several Technician Sub inventories. Is it possible to hide or not display these technician sub inventories on the resource …
-
OFSC Customization CapabilitiesHi Team, We have the following requirement from client:- The requirement says the dispatcher should be able to search for an account and open all activities coming under…Anusree Sahadevan 61 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
-
Can we add cc in emails send from OFSC and can calendar invites be sent?Hi Team, We have a requirement wherein we have to send emails to Field Engineers as Calendar invites with a person in cc. is there any way to achieve this OFS Message sc…
-
How does Access Schedule Works in OFSC? Will that have an impact on Routing?Hi Team, I came across a standard activity field Access Schedule which lets us choose access hours and exception day. I was wondering does routing assign the particular …
-
Can we clear the data in a field based on another field value in OFS Activity Details screen?Hi Team, We have the following requirement: There will be certain Read/Write fields in the standard Activity Details screen with data present. On click of a check box th…Anusree Sahadevan 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service