Configuration
Discussion List
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Create Internal Activities with CoordinatesSummary Create Internal Activities with CoordinatesContent Hi guys, In one of our customers, the technicians go back to their base units before they go to lunch so for r… -
How i can config "Where is my technician" or "On My Way"Content Hi, I need know how i can config "Where is my technician" or "On My Way" the instance of my customer not is show. see in Configuration > Themes but not exists th… -
Core Application - Layout - Section Size, Spacing and Font Type/SizeSummary Can we control the section size, spacing, and/or font size?Content Hello All I am pretty green, and stumbling through setting up the Core Application (mobility) … -
Where can we see whether the resource is 1 Full time equivalent resourceSummary I have configured Full time Equivalent value as 8 hours in the business rules , and also resources are working for 8 hours , now where can i see that resource is…
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Expose mass and repeating activities for these number of daysSummary Please suggest me why exactly we use Expose mass and repeating activities for these number of days functionalityVersion 20 B
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Core Manage and Legacy Core Manage: DepreciatedSummary Core Manage and Legacy Core ManageContent Hi I am kind of confused between Core Manage, Legacy Core Manage and the option that is going away in 20D. As per 20C r… -
Statistics queriesSummary Need to know few of the statistics features and their functionality in detail .Content 1. How is the duration for an activity is calculated. If the default durat…
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activity pools – scheduled, non-scheduled, and not-ordered.Summary how to limit a number of non-scheduled activity for the resource?Content Hi folks, Is there any way to limit the number of unscheduled activities for a technicia… -
Idea Posted: Associate Assisting Activity to Team Lead's Activity on his routeSummary Associate Assisting Activity to Team Lead's Activity on his routeContent Hi I posted an idea in the idea lab. We really this feature as out of the box to simply …
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Core Manage: delete/cancel activity audit logSummary delete/cancel activity action audit logContent Is there is any way to find out who has deleted/canceled particular activity from Field service? Unable to find de…
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Assign the Single Activity to multiple TechniciansSummary How to assign the Single activity which have total duration more than one day.Content Hi Guys, How do we assign the single activity which having total 24 hours d… -
How to create a logo for the button avalable in technician mobile applications home pageSummary I need to create a logo for the button [Plugin called "Training"]present on the homepage of the technician mobile applicationContent 1. I will login to technicia…
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Manage Holidays for Different Time ZonesSummary Manage Holidays for Different Time ZonesContent Hi Guys, We are implementing OFSC for different times zones so holidays will be different for each time zones(bas…
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Multiple Login OFSC - SSO integrated with IDCSSummary Multiple Login OFSC - SSO integrated with IDCSContent We have integrated OFSC with SAML based SSO with IDP as Oracle Identity Cloud and SSO login is working fine…Vijay Krishna VS-Oracle 49 views 2 comments 1 point Most recent by Vijay Krishna VS-Oracle Field Service
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Access Activity Details Page in Web Browser (CRM Application)Summary How to access activity details page in third party softwareContent Hi, We have business requirement to access activity detail page out of Oracle Field Service Cl… -
Drag and drop techsSummary Create teams of two persons in application screen for dispatcherContent Hello, I am trying to configure a functionality our dispatcher used in legacy view and wi…
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Route has not been started x minutes after the start time of the resource work daySummary Route has not been started x minutes after the start time of the resource work dayContent Hello Team, Please suggest if we can configure "Route has not been star…Neha AbhayNarayan Singh-Support-Oracle 78 views 3 comments 0 points Most recent by Zsolt Tolgyesi Field Service
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How to add a instance name in subject while sending email using OFSC email channelSummary We have a requirement to append the test instance name while sending emails from the test instances. Do we have any generic option to append the instance name in…
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Pre-Planned LeaveContent Hi Technician need "Emergency Leave" or Pre-planned leave . How the technician will inform to supervisor ?? Please Do needful Thanks, Muthu.E Version 20a
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Prevent visibility to a button prior to route activationSummary We're looking for a way to prevent the visibility of a button before a technician activates their routeContent We're looking for a way to prevent a button from b… -
Service window supportSummary Need to know the functionality of service window support checkbox present in the Business Rules section of OFSCVersion 20 B
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Scheduling an activity for Particular timeSummary How to start a an activity in particular timeContent Hi Community, How should dispatcher assign the activity to technician at particular time, Refer the below im…
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How to schedule a Lunch Break in fixed windowSummary Lunch break from 12 - 13:00Content Hi Community, How did we schedule a lunch break in fixed time, I have created a. Regular shift 08 - 17. Then added activities …
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Segments in Multi day ActivitySummary Segments in Multi day ActivityContent Hi All, Can anyone tell me on how to create segments in multiday activity? Regards Manoj -
CSS for implementing a custom plug-in in Core ApplicationSummary CSS for implementing a custom plug-in in Core ApplicationContent Hi I need to implement a custom Plug-In the the Core Application. Do you have any CSS to share m…
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Custom Activity StatusSummary Adding Custom Activity SatusuContent Hi Community, We have new requirement on Activity Status as below, When Activity is in Bucket, status will be - Pending (OOT…
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Field Service Set up docSummary Field Service Set up docContent Hi All, Does oracle provide any standard template to capture the set up values of OFSC? I couldnt get one. If you have one such c… -
Common Question About Field ServiceSummary i want to know field service FeatureContent Hi I asked before about how I can create service request from Field Service , and I got the answer that I have to cre…
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Custom Activity StatusContent Hi If i create new Activitystatus (enum filed ) means .. How can i fetch the value in Custom(ActivtiyStatus) Based on Default Buttons like end,suspend,Cancelled …
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Technician MobileContent Hi Is there any feature available to check the battery percentage? in Field Technician Please do needfull Thanks, Muthu.E Version 20a