Configuration
Discussion List
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Activity Start and End TimeContent Hi , I have to change Activity time like Start time and End time. default time set as 12 am. But i have to change the Default start time... is that possible ??? …User_2025-02-05-09-04-44-172 67 views 8 comments 0 points Most recent by Puneeth Holla S Field Service -
Modify Print Route ReportSummary: Client requires to change content of Print Route Report Content (required): Now we can show Customer and Resource Inventory, but the client wants to know if it'… -
Email Dispatcher with Message ScenarioSummary: Need to send a mail to bucket Dispatcher when Activity is Suspended. Content (required): We want to know what is the correct process to made this possible. In t…
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Is it possible to display activity detail fields to a user only when they press a button?Summary: We'd like to be able to display specific activity detail fields in OFS to our technicians only if they press a plugin button we have visible on their profile. C… -
How can we add a line break to a <text> element in a Form?Summary: Adding a line break in a element in a Form, so the text value is displayed on 3 separate lines. Content (required): Want to add a element in a Form, and the v… -
Replay now available: Field Service 22A Release Deep Dive Webinar (February 15th, 2022)Summary: Product Management reviews new features in the 22A release of Oracle Field Service. Content: In case you missed it, watch the recording for an overview of new f… -
On a Collab message sent via a message scenerio, can you make the Appt Number and Cell number a linkSummary: We have set a message scenerio that on activity creation, sends a summary to the field user for certain activities. Part of the body is the appointment number a… -
How to create a notification to inform through an email that the technician doesn't have the skill?Hi I'm trying create a scenario where I sent a notification to a email that technician does not have a skill "xpto" for example. In the message scene, I configured a sta… -
Difference between forms and plugins in oracle field service cloudSummary: Difference between forms and plugins in oracle field service cloud Content : Hello Champs, I have a basic question as to the difference between forms and plugin… -
How to set read-only visibility when current item value is not empty?Summary: We are looking for a way to o set read-only visibility when current value of item is not empty. Content (required): We are looking for a way to o set read-only …
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Deactivate Route automatically?Summary: We'd like to be able to set a message step to deactivate techs' routes automatically Content (required): We have a large number of techs each day that we do not…
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What’s the correct regular expression in String Property to validate a currency (Dominican RepublicSummary: A regular expression to validate a currency value, not works. Content (required): In https://docs.oracle.com/en/cloud/saas/field-service/21c/faadu/configure-res…
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Replay now available: Field Service 21D Release Deep Dive Webinar (November 16th, 2021)Summary: Product Management gives an overview of the new features in the 21D release of Oracle Field Service. Content: Oracle Field Service Product Management hosted a l…
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Form Datetime form-field resetting to current dateSummary: Form Datetime form-field resetting to current date Content (required): While using a Form-field of type Datetime, the same is resetting to current date instead …
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Visit Reminder Notification - Send only if previous activity is completedSummary: Send visit reminder notification xx minutes before ETA, only when the previous activity is completed Content (required): Currently when visit reminder is config…
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is it possible to send updates from OFSC to OSVC via message scenario (without any middleware)Summary: I wanted to send activity status and other key details to OSVC when activity moved, started, completed, incomplete etc. I've created a channel in message scenar…
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Best way to Model Resource Type based on Data securityHello Champs, In order to model the hierarchy in OFSC, what is the best way to do if eg. US Field Service folks want to see only their set of jobs that they need to assi…
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Rename and find labels of Time Zones on OFSIs there any way, irrelevant if via API or GUI, to rename a Time Zone on OFS (as per available on Configuration -> Display), V21.A onwards ? Additionally, I know that if…Renato Kermentz-Support-Oracle 41 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Reminder Launch ConditionContent Hi Community, I am trying to set up a Reminder Launch Condition , in order to send a notification to the customer xx minutes before activity ETA. The Reminder ti…
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PDF GenerationSummary How to generate PDF with multiple OFSC Attributes (Text, Numerals, Pics, etc.)Content Hello Everyone, We need to generate a pdf document in OFSC and send it to S…
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Onboarding & Implementation Cloud Applications LIVE Webinar EventsContent We invite you to attend a LIVE webinar to get started with your Oracle Cloud Applications. This is a perfect start to your Cloud journey where you will learn abo…
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Upcoming Field Service 21C Release Deep Dive Webinar - Join us on August 17th!Summary Join Product Management for an overview of the new features in the 21C release of Oracle Field Service Content Oracle Field Service Product Management is will be…
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Looking for a way to select multiple options from list for ResourceContent We have the need to be able to select multiple items from a single list for a Resource. We would like to be able to create a field that includes multiple (maybe …
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What is the Use of Add to Install ButtonsSummary What is the Use of Add to Install Buttons (add_install_inventory & add_install_inventory_started)Content Hi Friends, What is the Use of Add to Install Standard B…
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Team work between Truck and technician or Two TechniciansSummary I want to assighn Truck resource to technician. How Can I achieve this.Content I have Enable the teamwork check box for truck and technician both of the resource…User_2025-02-12-06-56-48-904 47 views 2 comments 0 points Most recent by User_2025-02-12-06-56-48-904 Field Service
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Placeholder "destination_date" populating different date formats in message scenarioSummary Placeholder "destination_date" populating different date formats in message scenarioContent Hi Friends, The Placeholder "destination_date" populating different d…
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OFSC CONFIGURATION QUEUESummary Need to add color and sytle to test field.Content Hi All, Is it possible to add color and sytle to the text field in ofsc configuration screen. can any one help …
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work Zone KeySummary How to configure more than one work zone keysContent Hi, I have added two work zone keys by clicking the modify link on the header. afetr adding the work zone ke…
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Create a Notification if activites cannot be routedContent I'm looking for a method to create/send a notification when a routing run cannot route the activities. As the activities are created via API we are placing them …
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Deep link supportSummary Deep link supportContent Hi, We are using OSvC to create Activities in Field Service and would need a quick punch into OFSC for the newly created Activity so dis…