Configuration
Discussion List
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Common Question About Field ServiceSummary i want to know field service FeatureContent Hi I asked before about how I can create service request from Field Service , and I got the answer that I have to cre… -
Custom Activity StatusContent Hi If i create new Activitystatus (enum filed ) means .. How can i fetch the value in Custom(ActivtiyStatus) Based on Default Buttons like end,suspend,Cancelled …User_2025-02-05-09-04-44-172 43 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service -
Technician MobileContent Hi Is there any feature available to check the battery percentage? in Field Technician Please do needfull Thanks, Muthu.E Version 20aUser_2025-02-05-09-04-44-172 35 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Core Application and Plug-in to open external applicationContent Have you ever tried to define a Plug-In to open an external web application in Core Application? Could you share some suggestion about the configuration needed? …
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Activity StatusContent Hi , i want to add 'lov value" in Activtiy status is that possible?????. But OOTB Activtiy status field as text field .is this possible to add new value to show …User_2025-02-05-09-04-44-172 38 views 4 comments 0 points Most recent by User_2025-02-05-09-04-44-172 Field Service
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Make activity visbile for Bukcet/GroupSummary OFSC CoreContent Hi, In our instance we have 2 types of activities Internal and Customer. Now in Resource tree we have groups and buckets. If we try to add new a…User_2025-02-03-21-37-31-207 24 views 2 comments 0 points Most recent by User_2025-02-03-21-37-31-207 Field Service
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File Attachment is possible ???Content Hi , I want attach document like PDF,Excell is this possible???... Already "upload "is there but it accept only picture. Use Case: Supervisor need to send pdf fi…User_2025-02-05-09-04-44-172 60 views 2 comments 1 point Most recent by User_2025-02-05-09-04-44-172 Field Service
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Creating PDF from mobility formSummary We need to generate pdf file for a particular mobility form and send it to customer emailContent Our business is like we create a job in CRM and that job came ac… -
Configure Resource History in Unified ViewSummary How to get resource history in unified viewContent Hi all, Previously in the legacy manage view, we had the ability to view resource information and within that …User_2025-02-03-20-28-53-847 31 views 4 comments 0 points Most recent by Stewart Logan-132577 Field Service
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cancel_activitySummary Attempting to use the Cancel Action, but getting 'WRONG_CONFIGURATION - UNKNOWN LABEL"Content Trying to setup a Message Scenario to Cancel any 'Pending' Activiti…User_2025-02-06-07-21-39-041 37 views 2 comments 1 point Most recent by User_2025-02-05-08-58-21-980 Field Service
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OFSC - OIC Initial SetupContent Hi, We tried to use the OFSC business events in OIC. We are configuring the OFSC for the initial setup. We could not find the Integration Cloud Service (ICS) Ico…Mohana Gopal S-Oracle 56 views 1 comment 0 points Most recent by Mohana Gopal S-Oracle Field Service -
Comments field in Resource calendar for Mobility usersSummary Add "Comments" field in Resource calendar for Mobility usersContent When adding a shift or work override from Legacy Manage there is a "Comments" field available… -
MULTIPLE properties in SINGLE Set-Property message stepSummary Setting values for MULTIPLE properties in a SINGLE Set-Property message stepContent Let's say when a new activity is created we want to set the value "YES" to pr…
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Change placeholder valuesContent Hello, I want to do a "set property" where a given field (Patterns>Subject) has the value equals than {activity_start_time} + 2h. Is it possible to do this calcu… -
Using Teamwork for Part DaySummary How to configure resources to change teams part way through the dayContent In our organisation, we have resources who work together as teams. Generally these tea…User_2025-02-03-20-28-53-847 37 views 0 comments 0 points Most recent by User_2025-02-03-20-28-53-847 Field Service
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Reset fields when activity startsSummary Reset fields after starting activity which was suspended beforeContent Hey everyone, We have a safety form that must be filled by technicians in Mobility in the …User_2025-02-03-21-22-33-570 41 views 7 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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How to remove Repeating activitySummary How to remove Repeating activityContent Does anyone know how to remove Repeating activity ? Seems like the End Date field is missing from the Work Order Details … -
How can I associate a configured survey with a Message Scenario?Content Regards, I need to send a sample configured in a message scenario associated with the closing of the work order, but in the scenario configuration screen when I … -
Check out the new forms functionality - It's greatSummary Quick overview of some of the things I've been playing with. Would be great to see what others have done!Content If you haven't got stuck into the functionality …Graham Sawell-116355 58 views 11 comments 3 points Most recent by Lieuwe Wondaal-112783 Field Service -
Installation of material after sending validation of closure ReportSummary Installation of material after sending validation of closure ReportContent is presented by the functional area in which they find locations with work orders wher…Shailendra Vishwakarma 27 views 0 comments 0 points Most recent by Shailendra Vishwakarma Field Service
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Printing from OFSCSummary Looking to get feedback from customers that print, and how they are successfully getting OFSC data to the printed material.Content I'm currently working on an OF…
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Is there a way to delete inactive user sessionsSummary Is there a way to delete inactive user sessionsContent We have a user which has performed several logins without having logout. Since then, each times the user t…
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Daily Extract -Zip fileSummary Daily extract settingsContent I see the daily extract zip file, but i can't seem to access the xml files individually ? Should i be able to download them individ…User_2025-02-03-20-04-02-291 46 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Assigning the activity based on lat and long detailsContent Hi Gurus, We are trying to assign activity to the technician's inventory nearby location rather than assigning based on customer location. My one of the option i…User_2025-01-31-00-30-38-723 43 views 0 comments 0 points Most recent by User_2025-01-31-00-30-38-723 Field Service
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User Type SettingsSummary User Type SettingsContent Good Morning, Someone with this problem or some guidance please. In the types of users, I made a copy of an administrator profile (see …Erlin Garcia-132843 34 views 1 comment 0 points Most recent by User_2025-02-03-21-22-33-570 Field Service -
There are no resolved addresses in the routeContent Hi, I have set some data in Address to show the map in Core Manage - Activity Screen. But I got the below message. In mobility also the location is not flagged. …Mohana Gopal S-Oracle 45 views 2 comments 1 point Most recent by Mohana Gopal S-Oracle Field Service
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Maps Geocoding IssueContent Hi, I have tried to change the Available Countries to UAE from US under Maps and Geocoding in Business Rules. When I tried to save, I got the below error and the…Mohana Gopal S-Oracle 22 views 2 comments 0 points Most recent by Mohana Gopal S-Oracle Field Service
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Deprecated Legacy Manage Configuration ScreenSummary How can I confirm I am prepared for the loss of legacy manage configuration?Content I have been trying to wrap my head around the deprecation of the legacy manag…User_2025-02-04-12-26-21-727 36 views 6 comments 0 points Most recent by User_2025-02-04-12-26-21-727 Field Service
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Error deleting capacity categories and skillsSummary Error deleting capacity categories and skillsContent Any with this problem? I need to eliminate job skills and capacity categories but it shows me the following …Erlin Garcia-132843 29 views 2 comments 0 points Most recent by User_2025-02-03-20-28-53-847 Field Service
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Routing / Dispatch not visibleContent Hi, I have setup the Visibility in User Types screen for Routing since by default is not there. Still it is not visible and I am using admin user. Do we need to …