Configuration
Discussion List
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ReportsSummary Restrict to two decimal placesContent Hi guys, How can I restrict Field Service report values to two decimal places? PFA -
team info saving to custom property and sending to ICSSummary team info manipulationContent We can get the team info by following way on an event: -
Change Activities in GroupsSummary Updating fields with mass change works stupidlyContent Hey, We noticed a quite stupid way in the "Change Activities in Groups" feature (https://docs.oracle.com/e…User_2025-02-03-21-22-33-570 60 views 2 comments 0 points Most recent by User_2025-02-03-21-22-33-570 Field Service -
Missing Action Links in the latest release 19ASummary Not able to find Action Links in the latest Release 19AContent Hello, In the latest version 19A, OFSC introduced new section "Forms & Plugins" where we can creat…User_2025-01-30-02-11-25-369 37 views 7 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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Unfinished activities look finished by estimated end timeSummary Unfinished activities look finished by estimated end timeContent I have noticed that when an activity starts close to the end of a shift and the technician does …
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Combobox values visibility restricting current valueSummary Combobox values visibility restricting current valueContent We have a combobox field that takes a series of values. Lets say at a certain point it has a value V1…
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Does OFSC support the Web Application Security?Summary Does OFSC support the Web Application Security?Content Hi OFSC gurus, I was wondering if any of you could provide me with some assistance/familiarity with the We… -
Raise a notification when a field is updatedSummary Raise a notification when a field is updatedContent We have 2 cases when we would like to raise notifications when a field is updated 1. When a user updates a fi…
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Is it possible to allow managers to start activities?Summary Allow managers to start activitiesContent We currently have a resource tree structure with Techs at the lowest level under their managers. The Techs have a resou… -
Map field based on hierarchySummary Map field based on hierarchyContent We have a field F1 which can contain some thousand different values. These values are constraint based on the combination of …
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Geo Location for Bucket resource typeContent Hi Gurus, Can anyone give a solution for the below scenario. Hierachy of the project is like Manager -> Supervisor ->List of technicians The Requirement is super…User_2025-01-31-00-30-36-440 30 views 5 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Filter the records shown in a screenSummary Filter the records shown in a screenContent We would like to be able to see the records on a screen (inventories on mobility) with a condition applied: Only view…
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Disable the delete Activity option from the cancel activity formSummary Disable the delete Activity option from the cancel activity formContent We would like to restrict dispatchers from deleting canceled activities so disable the de…
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Can the duration be changed manually for each activity?Summary Changing the duration of an activityContent Hello, I have an activity whose default duration is 1hr. However, as a resource, I want to be able to manually change…User_2025-02-03-19-04-27-500 35 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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How to Reopen a Completed ActivitySummary How to Reopen a Completed ActivityContent Hi, The Activity is completed yesterday by technician. As a supervisor i want to reopen the Activity today. But i was n…User_2025-01-30-02-11-25-369 40 views 2 comments 0 points Most recent by User_2025-01-30-02-11-25-369 Field Service
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PAS: Steps to send and receive feedbackSummary Steps to send survey to customer and record feedbackContent I created a survey with a sample question. I need to send this survey to customer via email once the …
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Editing Column names for Required InventorySummary Can we edit column names for Required InventoryContent Is it possible to edit required inventory column names? We want names to match our client business require…
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Setting up resource treeSummary Best practice for resource tree setupContent We are configuring our field service application for one of our client. Please advise about best practice i should f…
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RoutingContent Hi Gurus, Is it possible to give technician routing capability? Thanks, MadhuUser_2025-01-31-00-30-36-440 42 views 4 comments 0 points Most recent by Shailendra Vishwakarma Field Service
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Customer Specific Requirement to have Multiple Line Items under an ActivitySummary We have a requirement where we need to have multiple Order Line items under an activityContent Line items will be added from Sales Cloud to Quote and then on app…
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Automatically update custom field of next activity in the route once current activity status set toSummary Automatically update custom field of next activity in the route once current activity status set to be completedContent Hi Experts,We have a requirement to updat… -
Location visibilityContent Hi Gurus, Kindly let me know how to acheive this scenario. CEO of the company should be able to see the technician's location where they work as well as the mana…User_2025-01-31-00-30-36-440 28 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service
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Work Zone ShapesSummary how workzone shape works and their costingContent We have around 100+ workzones across US and Canada. Each workzone will have dozens of zip codes. Our workzones …
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Return to Inventory screen from PluginContent Hi, We've written a plugin within our Inventory screens which we're using to search for stock, using the barcode scanner. Using the OOTB tool wasn't suitable as … -
Issue with the virtual technicians when changing the photoSummary the photo of the virtual technician does not changeContent I have issue with the photo which are shown in the resource setting. Whenever the photo of technician'…
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Sample Plugin Upload ErrorSummary Sample Plugin Upload giving error for cache.manifestContent I am uploading sample plugin given in this link:https://docs.oracle.com/en/cloud/saas/field-service/1…
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Changing field value based on a selected valueSummary The Value of the Custom Property should change based on the status of the ActivityContent Hello Experts, We are currently working on a usecase which pertains to …
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Hosted Plugin Local Development EnvironmentSummary How to setup Plugin local dev envirementContent Please can someone guide about setting up local dev environment for the plugins? Currently to me the only way to …
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Work Zones for Different CountriesSummary How to Map work zones to CountriesContent Our client is operating in two different countires (Canada / US). We have work zones for both the countries with zipcod…
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Reopening a activityContent Hi Gurus, In one of the requirement, an actiivty will be not done when the technician does not have the required inventory. Once the inventory is loaded for the …User_2025-01-31-00-30-36-440 24 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 Field Service