Intelligent Advisor
Discussion List
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'Duplicate' contacts being created with digitsSummary OSVC integrationContent Hi there. My form has a field for email address which is is mapped to the primary contact for incidents through the native API integratio…Sebastiaan Draaisma-122509 47 views 4 comments 1 point Most recent by Fiona Guy-Oracle Intelligent Advisor for B2C Service -
RESCHEDULED: - Service – Simplify the Agent Experience While Not Compromising The Face Of Your BrandContent Due to unforeseen technical issues, this topic has been rescheduled. An announcement with the new date will follow shortly. Apologies on the inconvenience.Heike Lorenz -Oracle 28 views 0 comments 1 point Most recent by Heike Lorenz -Oracle Intelligent Advisor for B2C Service -
Service – Product Strategy: Intelligent Advisor (fka Oracle Policy Automation), 6 April 2020, 2 p.mContent Submit your questions for the Service – Product Strategy: Intelligent Advisor (fka Oracle Policy Automation) session to have them answered during the live event.…Heike Lorenz -Oracle 59 views 7 comments 3 points Most recent by Jasmine Lee-Oracle Intelligent Advisor for B2C Service
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Service – Taking a look at how Intelligent Advisor integrates with Service Cloud, 11 June 2020, 10 aContent Submit your questions for the Service – Taking a look at how Intelligent Advisor integrates with Service Cloud session to have them answered during the live even…Heike Lorenz -Oracle 47 views 0 comments 2 points Most recent by Heike Lorenz -Oracle Intelligent Advisor for B2C Service
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Ginger alan 58 views 5 comments 1 point Most recent by Ginger alan Intelligent Advisor for B2C Service -
Integrating OPA with OECSummary Do we have a built-in OPA connector for OECContent Hi, Do Oracle provides an OPA built-in connector for integration with Oracle Engagement Cloud? Version OPA 18DNitin Nagrale 84 views 7 comments 2 points Most recent by Dileep -Oracle Intelligent Advisor for B2C Service -
Web service connectionsSummary I need to make a connection between OPA and a wcf web serviceContent Hi! I need to connect a WCF Web Service with OPA, in the documentation i found info about th…User_2025-02-04-18-13-10-811 77 views 1 comment 1 point Most recent by Brad Tuckett-Oracle Intelligent Advisor for B2C Service -
Link for OPA in Engagement CloudSummary How to generate the link for OPA in Engagement CloudContent Hello Comunity, Could you help us to genere the link for OPA: The URL for the hub is in this general …User_2025-02-04-18-20-24-840 89 views 1 comment 1 point Most recent by Fiona Guy-Oracle Intelligent Advisor for B2C Service