Setup and Maintenance
Discussion List
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Subscription covered level not showing the *item in the Included WarrantySummary: Subscription covered level not showing the *item in the Included Warranty Content (please ensure you mask any confidential information): In PIM, machines are de…Sorujit Das-125523 25 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
how to enable the PO number field in UI in the dev instanceSummary: How to enable the PO number field in UI in the instance Right now it is only enabled based on the payment method. if the payment method is purchase order , then…Rahul Ahuja 25 views 1 comment 0 points Most recent by Rashmi Sinha- Support-Oracle Subscription Management
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What value in Subscription triggers performance satisfaction plan in RMCSSummary: Hi All, We want to know what value or combination of what values/fields would pick the satisfaction plan in RMCS contract. We are working on OM - OSS - RMCS int…Abhishek Nirgudkar 27 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management -
what timezone will have on subscription product start and end datesSummary: what timezone will have on subscription product start and end dates, will it be BU specific timezone or db timezone Ex: lets say customer is taking subscription…Mutaharah 28 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to hide the contract preview header in contract managementThe clauses are created, in addition to having the skeleton to create the terms templates, where the clauses are entered, when we click on "Action" and select "Preview P…
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Need CoveredLevel PVO on OSMC algorithm with AssetId as query parameterDear experts, I need to get max(EndDate) from Coveredlevel by passing CoveredAssetId as parameter in OSMC Algortihm ( I have code to get coveredassetid for the service l…Rajesh Mohapatra 46 views 2 comments 0 points Most recent by Rajesh Mohapatra Subscription Management
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I need to create an employee user without consuming from the subscriptionI need to create an employee user without affecting the subscription.Shady_Medhat 26 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to fetch all data from Subscription ManagementSummary: I want to fetch all data from Subcription Management to Oracle CPQ Content (please ensure you mask any confidential information): Hello all, I was wondering if …
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How to bulk upload Subscription ProfilesSummary: Hello Oracle Experts! If somebody has previously worked in Subscription Management work area under Order Management- Sales, then can you please let us know if t…
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Unable to create an EPM instance get the message "Enter the type of EPM Instance to continue"While attempting to create an epm instance in one of the tenancy , I cannot proceed further unless the EPM Instance type is selected but does not give me any option to s… -
Increase Included Warranty termSummary: We have business scenario where a machine is shipped to customer with the included warranty of 12 months and the warranty start date is upon shipment. During in…Sorujit Das-125523 54 views 4 comments 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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How to Recognise the Revenue for Add Ad-hoc Bill Lines FeatureSummary: We are planning to test the new Subscriptions feature https://docs.oracle.com/en/cloud/saas/readiness/sales/24c/ssma-24c/24C-subscription-wn-f32557.htm Add Ad-h…jzcarter 60 views 6 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Make Subscription header attachment required for amendmentSummary: We have requirement to make Subscription header attachment required when someone is trying to amend a subscription. If a Subscription admin is trying to amend a…Sorujit Das-125523 15 views 1 comment 0 points Most recent by Mohammed Shafi-Oracle Subscription Management
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Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities)Summary: Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities) Content (please ensure you mask any confidential information): Do we have …
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Can we use a different Transaction source other than ORA_Subscriptions to transfer billing data fromSummary Can we use a different Transaction source other than ORA_Subscriptions to transfer billing data from Subscription to AR?Content Can we use a different Transactio…Anuj Sachdev 56 views 2 comments 0 points Most recent by Bhavana Krishnamurthy Subscription Management
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Send Subscription Billing Information To ReceivableSummary: We ran this program and data is not visible in the interface table. we got the following note and also followed this note to change the value of the profile, st…
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Steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialogSummary: I need steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialog Content (please ensure you mask any confidential infor…Sorujit Das-125523 5 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Close/End date an Included WarrantySummary: We are testing a scenario for demo machine. This demo machine which is a business asset, is shipped to customer for demonstration and evaluation. This shipment …Sorujit Das-125523 8 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Remove the Actions from the subscription screenSummary: Some of the actions(Renew/Apply Hold) on the subscription screen is not required and need to be removed. Please provide steps to disable\remove the actions from…Sorujit Das-125523 35 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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How to add custom field to invoice textSummary: Can we add a custom field on the Subscription to the Invoice Text on the Profile setup? Content (please ensure you mask any confidential information): currently… -
What are the privileges that count towards the metric for B91080I am trying to find a list of privileges that are counted for B91080 Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service - Hosted Named User It is …
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Order management header DFF fields to Subscription Product custom fields service mapping support?Summary: Order management header DFF fields to Subscription Product custom fields service mapping support? We would like to understand as we can map 1.order management H…Rehana Tadimerri 64 views 1 comment 0 points Most recent by Sasikanth B S-Oracle Subscription Management
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if there is any option to add first month invoice line from subscription to existing AR invoiceSummary: We are looking configuration/set up to add first month invoice line from subscription to existing AR invoice when we have products such as hardware with include…
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How to block customers from creating warranty contracts if they have overdue paymentSummary: Unable to block customers from creating warranty contracts if they have overdue payment. Content (please ensure you mask any confidential information): We have …Buzz_123456 23 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Not able to create or manage saved searches in Subscription Search pageSummary: I am trying to create a new Saved search on the subscription page to search subscriptions based on certain criteria like customer, PO number, etc. Based on some…Karthik Velusamy 49 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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EPM Dashboard active instance count doesn't show all active instanceshttps://us.v-cdn.net/6034893/uploads/AVDGQZE2NPSP/oracle-question1.docx Attached the screenshot for quick reference.DeepakNayak 15 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Update Subscription Status is not workingSummary: Subscription is not getting closed when date arrived when we ran Update Subscription Status ex: Subscription Product closed in future date (July 20) when we ran…Rehana Tadimerri 35 views 4 comments 0 points Most recent by Rehana Tadimerri Subscription Management
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Sales Order End Date is not getting populated Automatically for Subscription ItemSummary: Sales Order End Date is not getting populated Automatically for Subscription Item Content (please ensure you mask any confidential information): We are trying t…Goopikrishnan Jayaraman-Oracle 18 views 6 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management -
Custom Credit memo transaction type not showing in subscription profileThe above credit memo transaction type is created in AR, however in subscription profile this is not showing up- please check below subscription profile screenshot. Does…
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Table name for the Users, Resources and PersonSummary: I am attempting to assign a resource role to a user who is already in the system, but I am unable to do so. I would like to check the table to see if the user h…