Setup and Maintenance
Discussion List
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How can I limit subscription user access to only the owner or team?Summary: We have multiple groups within the same BU that need to create and manage their own subscriptions. These groups should not have access to see or modify any othe…JasonW 21 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management -
How to send Usage Events Dates from Subscription to AR Invoice as an AttachmentSummary: We have an requirement to send the Usage Events dates as an attachment on the AR Invoice from Subscription. Can this be achieved using service mapping & Algorit…Ganesh Kamat 21 views 2 comments 0 points Most recent by Eain Cathcart-Oracle Subscription Management -
How To Create Multiple Included Warranties in subscriptionsSummary: How To Create Multiple Included Warranties in subscriptions Content (please ensure you mask any confidential information): Customer has a requirement, where he …Cnayyar-Oracle 11 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management -
For multiple BU, multiple times implementation project for subscription management setup required ?Hi everyone, Our business for client is under BU - ABC and the current subscription management implementation is live and working fine. Under Define Business Unit for Sa…
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subscriptionwe need to add Entity initials in subscription reference number. currently its a number without having the Legal Entity value.Akhila.Allagadda 31 views 3 comments 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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How to migrate billing information from Cloud Subscription to Oracle EBS without OIC middlewareSummary: We are using subscription cloud and generating billing event in cloud. We need to migrate these billing data to push to EBS AR interface table with the use of a…
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How to trigger approval workflow when a subscription line is closed?Summary: We would like to configure an approval workflow to trigger when a subscription line is closed, however, current functionality is the line goes straight to close…nescrivag 1 view 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Balance Management - Balance Profile - missing fieldsSummary: While reviewing the example in the release notes regarding the setup of the Balance profile, I observed that there are additional fields within the Billing Tab,… -
How to import a subscription management using FBDISummary: How to import a subscription management using FBDI Content (required): Hi, there is a template (FBDI) to import a subscription management Version (include the v…Alex Pagliarini - Ninecon 623 views 2 comments 1 point Most recent by R Jain Subscription Management -
User is not able to activate subscriptionUser is not able to perform any actions under Actions Tab on subscription. Is there any specific access or role to be given?Noorfatima Inamdar 11 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Remove duplicate records in a REST API callSummary: Remove duplicate records in a REST API call Content (required): Remove duplicate records in a REST API call. We are using below Get Covered Levels get call and …
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Asset ConversionSummary: We have a business requirements to convert close to million customer asset part of cloud subscription management implementation. What is the best practice for t…Sam Samaddar 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Asset is getting created in CSE_Assets_B table in SCM pillarSummary: We created asset in subscription and it is showing up in the CSE_Assets_B table which is part of the SCM pillar. We then trying to get the asset data with a Get…Sam Samaddar 11 views 5 comments 0 points Most recent by Harish Sinha-Oracle Subscription Management
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GET REST API For Installed Base AssetsSummary: We are calling GET multiple assets API from the CRM pillar crmRestApi/resources/11.13.18.05/assets, but it is not returning any output. Then did some research o…
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Creating Customer while creating SubscriptionSummary: We are pushing subscription from EBS to Subscription cloud. Can we do this as follows: if the customer is not there, it will first create the customer in subscr…Sam Samaddar 21 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Restrict user assigned to one Business unit from accessing data of another Business unitSummary: Is there a way we can restrict the user of one business unit from accessing the data of another business unit? From example the subscriptions that are created i…Anjani Tripathi 84 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Customer wants to update contact header and line start date to installed at date.Summary: currently with change in installed date only start date is updated at covered level. But customer wants it to be updated to header and line level as well Conten…Cnayyar-Oracle 21 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management
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Synchornize Dates on Subscription Product to Covered LevelSummary: If we change start/end date at product level. We need to automatically sync the dates at cover level. Content (required): Version (include the version you are u…
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Can we integrate Customer Credit Check on Subscriptions? Same as in Sales OrdersSummary: Need a Customer Credit hold on Subscriptions Content (required): In Order Management, there is a customer credit check which if fails- puts the sales order unde…Michal Shaked 71 views 2 comments 2 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Subscription Approval only for amaendmentSummary: Content (required): Hi All, We have a requirement where customer wants to enable approval process only when the subscription gets into amendment process and not…Abhishek Nirgudkar 94 views 7 comments 1 point Most recent by Srinivas Jadala-Oracle Subscription Management -
Is there any standard field on Subscription UI to capture Comments and Transfer that to AR InvoiceSummary: Is there any standard field on Subscription UI to capture Comments and Transfer that to AR Invoice Content (required): Is there any standard field on Subscripti…Goopikrishnan Jayaraman-Oracle 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
Need FBDI process to update bulk assets in Subscription ModuleSummary: Is there any process to update bulk assets in Subscription Module. Content (required): Version (include the version you are using, if applicable): Code Snippet …
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Notification when an Installed Base asset is createdSummary: Content (required): Hi all, Is there a groovy script which we can create to send notifications to specific people when an install base asset is created automati…Andreea Palacian 71 views 2 comments 0 points Most recent by SRGogula-Oracle Subscription Management
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Has anyone used the Subscription 360 Dashboard? Please provide more information on how to set upSummary: I can see the screenshot below in Oracle Website Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snip…
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OSMC Data Archival Policy, Best practice, and recommendationSummary: OSMC Data Archival Policy, Best practice, and recommendation Content (required): 1. Does Oracle have any data archival best practice or recommendation for OSMC?…Slyrak 31 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
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How to set default Line Number as a Display sequence number.Summary: Hello Team, We have requirement to set the default line number as the display sequence number in the subscription module. Could please help me how to set defaul…PMANNEM 52 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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Some Informations about SubscriptionSummary: Some Informations about Subscription Content (required): We are implanting the Subscription module in our company, and we receive some questionings about what i…AT_FARIAS 41 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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Updating the Cost Center/Org on a subscription for all future billings/postings?Summary: We are developing a process for when we must disable a Cost Center (organization) and change assignments on various objects. Is there a way to update a subscrip…Matt Maurer 41 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
Question - Using only Standalone OSM within Oracle FusionSummary: Is it feasible to set up a default Business Unit and Legal Entity in the OSM without configuring any valid financial settings, assuming we only intend to utiliz…Mary Tse 41 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Invoking a trigger gives JBO-29000 errorSummary: Content (required): Getting below error while invoking trigger: JBO-29000: Unexpected exception caught: java.lang.ClassCastException, msg=class java.util.Linked…