Setup and Maintenance
Discussion List
-
Unable to add new Business Unit using Subscription rulesSummary: Trying to add a new Business Unit in subscription rules setup and not able to see the newly created BU. How to add the BU to the subscription rule any idea? Con…BK1679 122 views 4 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management -
Discounts added in Coverage is not getting sync to B2B Parts Detail ScreenSummary: Hi All, We have given discount to Customer Support (Business Process) which link to Customer Part Shipment Service Activity Code. For an Extended Warranty Subsc…Abhishek Nirgudkar 41 views 4 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management -
Primary Unit of Measure for Subscription ItemSummary: As per the documentation for Subscription Management for the Subscription Item it says to set as 'Each' But the items defined for Subscription are going to be m…Guru Raghavendra 25 views 2 comments 1 point Most recent by Guru Raghavendra Subscription Management
-
Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…Ed Gomez-Support-Oracle 21 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Is there any way to automatically hold subscription product line when bill line is interfaced to ARSummary: Is there any way to automatically put subscription product line "On Hold" Status when any bill line is interfaced to AR without any manual intervention Content …
-
How to enable access to Manage Contract Time Unit Mapping task?Question : How to enable access to Manage Contract Time Unit Mapping task? **This post was created as part of a How to Service Request (SR) Release: [21D] Summary of the…Ed Gomez-Support-Oracle 35 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
How To Modify/Amend Billing Frequency Of Active Subscription?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The user wants to modify/amend the Billing Frequency of Active Sub…Alexandra Rabaea-Support-Oracle 27 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
-
Usage Rating - Not a Generally Available FeatureSummary: As we understand not all environments are equipped with the Usage Rating feature in Subscription. It is available on-demand basis and needs to be worked with Or…Guru Raghavendra 21 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management
-
How to link the OSM user to the PersonSummary: I created the user before I add to the Person tab. I tried to use the link user account check box to link both together but it didn't happen. Please let me know… -
Not able to trigger product based SLA on Service request based on coverage assigned in PIMSummary: We created an item through Product Information Management and assigned particular value to Standard Coverage in it. We have enabled Subscription based Entitleme…
-
No IB record found in 'IB Reprocess Program' after shipment to create Included warranty.Summary: After shipment of an Item which is associated with an included warranty Asset is getting created but there are no records to reprocess in 'IB Reprocess Program'…Abhishek Nirgudkar 25 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
-
Is there any OOTB feature to sync Sales cloud accounts to Subscription Cloud?Summary: Content (required): We are implementing both Sales Cloud and Subscription Cloud. Using Manage Customers, customer accounts can be created in Subscription Cloud.…
-
Sales – Understanding How to Customize Subscription Management: AR and RMCS integration, 25 SeptembeContent Submit your questions for the Sales – Understanding How to Customize Subscription Management: AR and RMCS integration session to have them answered during the li… -
OSM - Quarterly and Semi-Annually Billing Frequency impact the TermsSummary: I set up Quarterly and Semi-Annually in the Manage Subscription Time Unit Mappings table for the billing frequency. If the subscription term is 6 months, It wil…Mary Tse 31 views 8 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
-
OSM - Schedule Process - cannot see other user jobsSummary: I would like to see the job submitted by another user in the system. I did the search by 'Submitted by', I cannot see it. Am I missing the role access setup in …
-
Covered Level tab under subscription product for items with "Subscription" Sales Product TypeSummary: Can we display Covered Level tab under subscription product for items with "Subscription" Sales Product Type. Content (required): Covered Level is displayed for…
-
How can we track usage for a contract which is still not billed to customer?Summary: The billing cycle is Quarterly. We want to know the usage in between quarter for the contracts. Is there any standard way to track it? Content (required): The c…
-
How can we transfer the Asset from one customer to another including warranty entitlements.Summary How can we transfer the Asset from one customer to another including warranty entitlements.Content Hi Experts, We have a requirement where an asset can be transf…
-
Invoice Early with No AmendmentContent Hello, I think this was mentioned in a future release but can this be confirmed? It is extremely inconvenient to need to amend each line every time we need to in…
-
Edit Dates on Payment scheduleSummary We are looking for a possibility of changing the dates on a payment schedule once the subscription is activated.Content We are looking for a possibility of chang…
-
Oracle subscription management cloud- DemoSummary Oracle subscription management cloud- Training and Features VideosContent Hello, I am analyzing the offering Oracle subscription management cloud. I need demo, t…Mohammad Arif Zaffar 111 views 3 comments 0 points Most recent by Suresh Kampati Subscription Management -
Oracle Fusion Subscription - API available for Rate Usage (Update Usage Quantity) so Amount gets updSummary Oracle Fusion Subscription - Availability of API for Rate Usage (Update Usage Quantity)Content Hi there, I am attaching the diagram showing the snapshot of Updat…
-
Business unit not pick up on the new Subscription ProfileContent Hi, I set up a new Subscription profile with the new business unit. When I tried to create a new subscription and populate the new Subscription profile. The new …
-
OSS_PRICING_APPLICATION profile option. Can pricing be brought from 3rd party application into OraclContent All, I see profile option : OSS_PRICING_APPLICATION that need to be set to bring pricing information from other 3rd party pricing application .However my questio…Rajasekhard 51 views 1 comment 0 points Most recent by Santosh Lingannagari-Oracle Subscription Management
-
How to convert Susbcription Data from Leagcy to Oracle FusionSummary How to convert Susbcription Data from Leagcy to Oracle FusionContent How to convert Susbcription Data from Leagcy to Oracle Fusion. Do we have any template for t…
-
Billing Frequency - 3 times a YearSummary Billing Frequency - 3 times a YearContent Hi Team, There is a requierment to have semi-annual billing frequency i.e. Bill twice in a Year and 3 time a Year. How …
-
How can we map custom Transaction Type of Credit Memo in Subscription Billing ModuleSummary How can we map custom Transaction Type of Credit Memo in Subscription Billing ModuleContent We have two standard Transaction Types in AR for Subscriptions, in ou…NiranjanPuvvada 34 views 1 comment 1 point Most recent by Santosh Lingannagari-Oracle Subscription Management
-
Can we use a different Transaction source other than ORA_Subscriptions to transfer billing data fromSummary Can we use a different Transaction source other than ORA_Subscriptions to transfer billing data from Subscription to AR?Content Can we use a different Transactio…
-
Multi BU supported?Summary Confirmation neededContent Hi, In a multi-BU env, I have set HZ_ENABLE_MULTIPLE_BU_CRM to Yes. If I only set up the primary BU in the resource org assigned to th… -
Deep link support for Subscription and Subscription productSummary Deep linkContent Hi, Quick question - Is deep link supported in subscription already for Subscription and Subscription product objects? Thanks, Adam Version 20B