Setup and Maintenance
Discussion List
-
Could not find any video-based training for Oracle Subscription ManagementSummary: Couldn't find any video-based training for Oracle Subscription Management Content (required): I'm trying to learn subscription management but can't find any vid…Manohar-ACS-Oracle 33 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
How to change Bill to Site on an active Subscription ?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to change Bill to Site on an active Subscription ? Supporting …Ed Gomez-Support-Oracle 14 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Why Does the Business Unit (BU) need to select in the Subscription?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Why does a Business unit (BU) need to be selected in the subscript…Ed Gomez-Support-Oracle 4 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
How can we create Audit Trail BI reportSummary: How to create a audit BI report of list of subscriptions in which changes were made. we have configured the auditing setup Content (required): Version (include …Noorfatima Inamdar 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
-
I'm unable to find my user in users and rolesSummary: I'm unable to find my user in Users and Roles. But when i try to create new User it says User exists. But its not visible when i search Content (required): Vers…Noorfatima Inamdar 11 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
-
How to add multiple product group under service usage?Summary: We want to define product groups for multiple Customers and want to use them as Covered levels(Product Groups) in the Subscription management system. Content (r…Sudeep Rao 12 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Services not available under ToolsSummary: Services is not visible under Tools Is there any role that needs to be added ? or any steps to be followed. Content (required): Version (include the version you…Noorfatima Inamdar 12 views 2 comments 0 points Most recent by Noorfatima Inamdar Subscription Management
-
Is it possible for users to search subscriptions by using taxpayer ID information?Summary: Need to add taxpayer field in the advanced search of Oracle Subscription Content (required): Users want to search subscriptions using taxpayer ID information wh…Oscar Milan-Support-Oracle 22 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
-
Associated Asset tab is not showing for 'Subscription' type itemSummary: Hi All, We are using item with attribute Sales Product Type as Subscription When we add such item in subscription product the Associated Asset tab is not showin…Abhishek Nirgudkar 11 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
I want to sent email notification to subscription creator if there is any error while validating andSummary send email notification for validation error while validating subscription to subscription creatorContent I want to write condition in groovy script to sent emai…
-
New Payment Method in Subscription ManagementSummary: Customer wants to add New Payment Method in Subscription Management which needs to be sent to AR. Not finding any document related to same. Content (required): …Shishir Sopariwala 11 views 3 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
-
Subscription Approval only for amaendmentSummary: Content (required): Hi All, We have a requirement where customer wants to enable approval process only when the subscription gets into amendment process and not…
-
Is there a way to automatically create a subscription from order management?Summary: We are trying to understand if there is a way to automatically create a subscription from order management, using a sales order that has a subscription item on … -
Conflicting Job RolesSummary: We have a few custom roles defined using the standard subscription specialist role and some of them when combined together conflict with user access. Content (r…Niladri.Biswas 1 view 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
-
What would you like to know about Subscription ManagementContent As we start to ramp up Customer Connect webinar sessions over the next few months, we want to reach out to our users to see what you are most interested in learn… -
Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…Ed Gomez-Support-Oracle 1 view 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
How does item specification 'Service Duration Type = Variable' works for inscluded warranty?Summary: Hi All, We have a requirement where Sales Admin should enter the included warranty duration during Sales Order creation. If we are using 'Service Duration Type …Abhishek Nirgudkar 1 view 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
-
Approval of subscription based on user's hierarchy.Summary: Hi All, Can we establish the approval flow in BPM which is based on user's hierarchy. Eg: UserA -> ManagerA UserB -> ManagerB When UserA creates Subscription it…Abhishek Nirgudkar 1 view 3 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
-
How do users make updates Meter Definition Templates from Subcription Configuration**This post was created as part of a How to Service Request (SR Release: [22B] Summary of the question: Currently under the Subscription Configuration area, users can on…Ed Gomez-Support-Oracle 1 view 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
How To Add Renewal Type at Subscription Product level auditing**This post was created as part of a How to Service Request (SR) Release: 22B Summary of the question: We weren't able to find the Renewal type attribute in the Manage A…Nilesh Deshpande-Support-Oracle 1 view 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
-
Unable to add new Business Unit using Subscription rulesSummary: Trying to add a new Business Unit in subscription rules setup and not able to see the newly created BU. How to add the BU to the subscription rule any idea? Con…BK1679 11 views 4 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
-
Discounts added in Coverage is not getting sync to B2B Parts Detail ScreenSummary: Hi All, We have given discount to Customer Support (Business Process) which link to Customer Part Shipment Service Activity Code. For an Extended Warranty Subsc…Abhishek Nirgudkar 11 views 4 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management
-
Primary Unit of Measure for Subscription ItemSummary: As per the documentation for Subscription Management for the Subscription Item it says to set as 'Each' But the items defined for Subscription are going to be m…
-
Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…Ed Gomez-Support-Oracle 11 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
Is there any way to automatically hold subscription product line when bill line is interfaced to ARSummary: Is there any way to automatically put subscription product line "On Hold" Status when any bill line is interfaced to AR without any manual intervention Content …
-
How to enable access to Manage Contract Time Unit Mapping task?Question : How to enable access to Manage Contract Time Unit Mapping task? **This post was created as part of a How to Service Request (SR) Release: [21D] Summary of the…Ed Gomez-Support-Oracle 2 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
-
What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix ConfigurationSummary: What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix Configuration Content (required): Can any one share documentation references…
-
How To Modify/Amend Billing Frequency Of Active Subscription?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The user wants to modify/amend the Billing Frequency of Active Sub…Alexandra Rabaea-Support-Oracle 11 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
-
Usage Rating - Not a Generally Available FeatureSummary: As we understand not all environments are equipped with the Usage Rating feature in Subscription. It is available on-demand basis and needs to be worked with Or…Guru Raghavendra 2 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management
-
How to link the OSM user to the PersonSummary: I created the user before I add to the Person tab. I tried to use the link user account check box to link both together but it didn't happen. Please let me know…