Setup and Maintenance
Discussion List
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Has anyone used the Subscription 360 Dashboard? Please provide more information on how to set upSummary: I can see the screenshot below in Oracle Website Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snip… -
can we pass requestedrateplanname while creating order via REST APISummary: we have request to validate if there is a way to create order for usage based subscription with "requestedrateplanname" via REST API Content (please ensure you …Mutaharah 23 views 3 comments 0 points Most recent by Robert Mutton-Support-Oracle Subscription Management -
"Oracle Subscription Management – Managing Mid-Term Cadence Change with Existing Invoices"We are using Oracle Subscription Management, where invoices are generated one month in advance of the subscription period. The subscription in question runs from January…
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How to send email notification upon Subscription ActivationHow can we send an email notification when Subscription is first activated? I didn' t find any setup option in teh Subscription module itself. Maybe there are other tech…Michal Shaked 32 views 3 comments 0 points Most recent by Mahendravarma Kopanathi Subscription Management -
24C: API to update Balance Register allownaceSummary: Hi Team, I read in one of the documents saying that we can update the allowances in pick period using API. But when I am trying to update with API (Update allow…
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Credit Memo for Usage Settlement in Oracle Subscription ManagementHello, We are using usage based subscriptions with estimates added. When the trueup is calculated, we expect if the usage is more than estimate then a new invoice must b… -
Unable to generate person number manually while creating userSummary: Raising this SR in reference to 4-0000383108, where the requirement is to generate person number manually while creating a new user in order to view the Subscri…Dileep Varanasi 12 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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How to migrate the Subscription Tiers from one Fusion instance to anotherSummary: Hello Oracle Experts! As part of our re-implementation, we are migrating Subscriptions from one Fusion instance to another Fusion instance. We need to migrate t…Lokesh_619 12 views 1 comment 0 points Most recent by Rashmi Sinha- Support-Oracle Subscription Management
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Hyperlink to the asset in IB module when we add assets under Associated Assets tab in SMC?Summary: In Subscription Products when we create Associated Assets, we don't get any hyperlink on the Asset that could show the information about the assets. How can we …
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Adding new sales order to existing subscriptionHi Team, We have requirement to add sales order created for same customer to existing subscription which is for same bill to and ship to addresses instead of creating ne…Dhibakaran 32 views 3 comments 0 points Most recent by Mohammed Shafi-Oracle Subscription Management
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How to check in Subscription with whom it is pending for approvalSummary: Hello Oracle Experts! We have configured the approval for Subscriptions using the BPM task, but once the subscription is submitted for approval, how can the use…Lokesh_619 14 views 1 comment 1 point Most recent by Arturo Macias-Support-Oracle Subscription Management
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Need to extract string from OM Header EFF and push to OSMC Custom field on headerSummary: Hi Team, There is requirement to extract a part of string from OM Header EFF and push to OSMC Custom field on header. Example: Order EFF Header Subs Header CCTO…Chaiti Srivastava 21 views 1 comment 0 points Most recent by Anil Fogat-Oracle Subscription Management
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Warehouse values are not getting displayed while creating a SubscriptionSummary: Hello Oracle Experts! While creating the Subscription, the Warehouse values are not displayed in the LOV for particular Business Unit combination, whereas when …
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Subscription Number should be unique error because of converted subscriptionsSummary: We have imported subscriptions , hence we are getting error subscription number should be unique. How can we setup auto number with starting sequence higher tha…Noorfatima 12 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Is it possible to copy charge adjustments using copy mapper when copying the charges?Summary: Hello Oracle Experts! In copy mapper functionality, we are not able to find the attribute to copy the Charge Adjustments from one to another during Subscription…Lokesh_619 2 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to achieve to populate estimated tax in subscription managementSummary: We have a requirement where tax classifications automatically start showing up in Subscription Management. Is there any way to display the estimated tax based o…
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How to enter Total Charge Amount in the Subscription Product Pricing TabSummary: Hello Oracle Experts! How to enter value for these fields from Subscription UI or from where does it default the value in this screen? If anybody has any info o…Lokesh_619 2 views 1 comment 1 point Most recent by Ryan Suparman-Support-Oracle Subscription Management
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unable to query subscription numberSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Need to copy OM EFF value to Subscription Product Start Date standard fieldSummary: Hi Team, We have a requirement to copy OM line level EFF value to Subscription Product Start Date standard field. We have created the necessary service mappings…Chaiti Srivastava 44 views 5 comments 0 points Most recent by Eain Cathcart-Oracle Subscription Management
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How to make Cancellation Reason mandatory when cancelling a sales order - Header and Line LevelSummary: Can someone help with setups or a complete OM extension for how to make the cancellation reason field mandatory when cancelling a sales order? Content (please e…Chaunae Walton 83 views 5 comments 0 points Most recent by Eain Cathcart-Oracle Subscription Management -
How to use the Copy mapper to copy Bill lines from one Subscription to another during duplicationSummary: Hello Oracle Experts! Our requirement is to transfer the billing lines from one Subscription to another while duplicating a Subscription. We found that copy map…Lokesh_619 23 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to map Sales Order Line EFF to Subscription Product DFFSummary: We have a requirement to pass Sales Order Line EFF to Subscription Product DFF (Edit Additional Information). Can you please provide any document or steps to ac…Manohar - Oracle-Oracle 112 views 7 comments 0 points Most recent by Nilesh Kalbande Subscription Management
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Can we update the subscription number and legal entity in specific scenarios like divestitures?Summary: Can we update the subscription number and legal entity in specific scenarios like divestitures? Content (please ensure you mask any confidential information): V…Abdullah Munaz 32 views 5 comments 0 points Most recent by Raymond Li-Support-Oracle Subscription Management
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Subscription Management CloudIs there way to create integration between order management and subscription management such that physical product can be shipped each time when subscription management …
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Subscription covered level not showing the *item in the Included WarrantySummary: Subscription covered level not showing the *item in the Included Warranty Content (please ensure you mask any confidential information): In PIM, machines are de…Sorujit Das-125523 22 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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how to enable the PO number field in UI in the dev instanceSummary: How to enable the PO number field in UI in the instance Right now it is only enabled based on the payment method. if the payment method is purchase order , then…Rahul Ahuja 22 views 1 comment 0 points Most recent by Rashmi Sinha- Support-Oracle Subscription Management
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What value in Subscription triggers performance satisfaction plan in RMCSSummary: Hi All, We want to know what value or combination of what values/fields would pick the satisfaction plan in RMCS contract. We are working on OM - OSS - RMCS int…Abhishek Nirgudkar 22 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management -
what timezone will have on subscription product start and end datesSummary: what timezone will have on subscription product start and end dates, will it be BU specific timezone or db timezone Ex: lets say customer is taking subscription…Mutaharah 22 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to hide the contract preview header in contract managementThe clauses are created, in addition to having the skeleton to create the terms templates, where the clauses are entered, when we click on "Action" and select "Preview P…
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Need CoveredLevel PVO on OSMC algorithm with AssetId as query parameterDear experts, I need to get max(EndDate) from Coveredlevel by passing CoveredAssetId as parameter in OSMC Algortihm ( I have code to get coveredassetid for the service l…Rajesh Mohapatra 41 views 2 comments 0 points Most recent by Rajesh Mohapatra Subscription Management