Setup and Maintenance
Discussion List
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Creating Customer while creating SubscriptionSummary: We are pushing subscription from EBS to Subscription cloud. Can we do this as follows: if the customer is not there, it will first create the customer in subscr…Sam Samaddar 19 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
Restrict user assigned to one Business unit from accessing data of another Business unitSummary: Is there a way we can restrict the user of one business unit from accessing the data of another business unit? From example the subscriptions that are created i…Anjani Tripathi 12 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Customer wants to update contact header and line start date to installed at date.Summary: currently with change in installed date only start date is updated at covered level. But customer wants it to be updated to header and line level as well Conten…Cnayyar-Oracle 27 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management
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Synchornize Dates on Subscription Product to Covered LevelSummary: If we change start/end date at product level. We need to automatically sync the dates at cover level. Content (required): Version (include the version you are u…
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Can we integrate Customer Credit Check on Subscriptions? Same as in Sales OrdersSummary: Need a Customer Credit hold on Subscriptions Content (required): In Order Management, there is a customer credit check which if fails- puts the sales order unde…Michal Shaked 33 views 2 comments 2 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Subscription Approval only for amaendmentSummary: Content (required): Hi All, We have a requirement where customer wants to enable approval process only when the subscription gets into amendment process and not…Abhishek Nirgudkar 72 views 7 comments 1 point Most recent by Srinivas Jadala-Oracle Subscription Management -
Is there any standard field on Subscription UI to capture Comments and Transfer that to AR InvoiceSummary: Is there any standard field on Subscription UI to capture Comments and Transfer that to AR Invoice Content (required): Is there any standard field on Subscripti…Goopikrishnan Jayaraman-Oracle 22 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
API needed for updating Resource information for a user in Oracle Fusion Cloud(OSMC)Summary: We need an API to update the resource information for a user whenever a user is requesting or has roles in an OSMC application. We have gone through the Oracle …
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Need FBDI process to update bulk assets in Subscription ModuleSummary: Is there any process to update bulk assets in Subscription Module. Content (required): Version (include the version you are using, if applicable): Code Snippet …
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Notification when an Installed Base asset is createdSummary: Content (required): Hi all, Is there a groovy script which we can create to send notifications to specific people when an install base asset is created automati…Andreea Palacian 72 views 2 comments 0 points Most recent by SRGogula-Oracle Subscription Management
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Has anyone used the Subscription 360 Dashboard? Please provide more information on how to set upSummary: I can see the screenshot below in Oracle Website Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snip… -
OSMC Data Archival Policy, Best practice, and recommendationSummary: OSMC Data Archival Policy, Best practice, and recommendation Content (required): 1. Does Oracle have any data archival best practice or recommendation for OSMC?…Slyrak 32 views 1 comment 0 points Most recent by Nilesh Deshpande-Support-Oracle Subscription Management
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How to set default Line Number as a Display sequence number.Summary: Hello Team, We have requirement to set the default line number as the display sequence number in the subscription module. Could please help me how to set defaul…PMANNEM 52 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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Some Informations about SubscriptionSummary: Some Informations about Subscription Content (required): We are implanting the Subscription module in our company, and we receive some questionings about what i…AT_FARIAS 42 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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Updating the Cost Center/Org on a subscription for all future billings/postings?Summary: We are developing a process for when we must disable a Cost Center (organization) and change assignments on various objects. Is there a way to update a subscrip…Matt Maurer 42 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
Question - Using only Standalone OSM within Oracle FusionSummary: Is it feasible to set up a default Business Unit and Legal Entity in the OSM without configuring any valid financial settings, assuming we only intend to utiliz…Mary Tse 42 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Invoking a trigger gives JBO-29000 errorSummary: Content (required): Getting below error while invoking trigger: JBO-29000: Unexpected exception caught: java.lang.ClassCastException, msg=class java.util.Linked…
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CyberSource Gateway setupSummary: We attempted to configure the CyberSource Gateway in the Payment module's Manage Payment System, but we are unable to save the Access Key and Sign Key. Could it…
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Support Credit Card customerSummary: We would like to know how to add payment details, such as credit card information, to an account. Do we have any documentation that we can review in order to co…Mary Tse 42 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to import a subscription management using FBDISummary: How to import a subscription management using FBDI Content (required): Hi, there is a template (FBDI) to import a subscription management Version (include the v…Alex Pagliarini - Ninecon 218 views 1 comment 0 points Most recent by Adam Liu Subscription Management -
Bill To Site - cannot getting any drop down selection on the Create subscription processSummary: The Bill to Site field cannot be manually entered and there is nothing in the drop-down menu to search. I'm not sure what the issue is. Content (required): Vers…
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ARC Qualification Assessment Remediation - Oracle Fusion CloudI came here from Oracle Support Page (support.oracle.com) since I need some guidance regarding ARC Qualification Assessment on our environment for Subscription Managemen…Darryl Abapo 42 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Subscription stuck in Under Amendment and Product Line stuck in Pending ApprovalSummary: Subscription stuck in Under Amendment and Product Line stuck in Pending Approval Content (required): Subscription stuck in Under Amendment and Product Line stuc…Neelesh Varma 32 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Is there a quotation process in Subscriptions?**This post was created as part of a How to Service Request (SR) Release: 23A Summary of the question: Is it possible to create a quotation having a negotiation with cus…Oscar Milan-Support-Oracle 32 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management -
How to migrate custom roles from one POD to other?**This post was created as part of a How to Service Request (SR)** Version : 23 A Summary: We have many custom roles defined and tested in lower instance. We would like …Varun Malhotra-Support-Oracle 32 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Could not find any video-based training for Oracle Subscription ManagementSummary: Couldn't find any video-based training for Oracle Subscription Management Content (required): I'm trying to learn subscription management but can't find any vid…Manohar-ACS-Oracle 92 views 3 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management
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Reminder Process doesn't workSummary Subscription expired in 30 days are not picked upContent Hi, I set up the attached notification rule and template set, and assign it to the subscription rule. Wh…Adam Liu 48 views 6 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management -
What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix ConfigurationSummary: What is the use of Manage algorithms and Manage Matrix classes under Dynamic Matrix Configuration Content (required): Can any one share documentation references…BK1679 32 views 3 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management
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How do you change the sequence value for Subscription numbers?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How do you change the sequence value for Subscription numbers?Oscar Milan-Support-Oracle 32 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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How to change Bill to Site on an active Subscription ?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to change Bill to Site on an active Subscription ? Supporting …Ed Gomez-Support-Oracle 32 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management