Setup and Maintenance
Discussion List
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Bill to and ship to customer contacts are not interfaced from order to subscription through OOBSummary: We have the sales order customer contact details stored in table doo_order_addresses. But unable to find API name for this table. If we have API name, we can cr… -
How to add custom field to invoice textSummary: Can we add a custom field on the Subscription to the Invoice Text on the Profile setup? Content (please ensure you mask any confidential information): currently…
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What are the privileges that count towards the metric for B91080I am trying to find a list of privileges that are counted for B91080 Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service - Hosted Named User It is …
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custom billing in Oracle Subscription management for subscriptionsSummary: We are looking to have a configuration at the OSM, which skips the first month billing for the customers on purchase of a hardware and an included subscription.… -
Order management header DFF fields to Subscription Product custom fields service mapping support?Summary: Order management header DFF fields to Subscription Product custom fields service mapping support? We would like to understand as we can map 1.order management H…Rehana Tadimerri 21 views 1 comment 0 points Most recent by Sasikanth B S-Oracle Subscription Management
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if there is any option to add first month invoice line from subscription to existing AR invoiceSummary: We are looking configuration/set up to add first month invoice line from subscription to existing AR invoice when we have products such as hardware with include…
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How to block customers from creating warranty contracts if they have overdue paymentSummary: Unable to block customers from creating warranty contracts if they have overdue payment. Content (please ensure you mask any confidential information): We have …Buzz_123456 23 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Not able to create or manage saved searches in Subscription Search pageSummary: I am trying to create a new Saved search on the subscription page to search subscriptions based on certain criteria like customer, PO number, etc. Based on some…Karthik Velusamy 21 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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EPM Dashboard active instance count doesn't show all active instancesAttached the screenshot for quick reference.DeepakNayak 12 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to make Cancellation Reason mandatory when cancelling a sales order - Header and Line LevelSummary: Can someone help with setups or a complete OM extension for how to make the cancellation reason field mandatory when cancelling a sales order? Content (please e…C Walton 21 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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How to obtain Oracle Subscription details for a sales order in Oracle Fusion OMHello, I am trying to find a link between Fusion Order Management and Subscription Management. So we have few orders for which we have an item with subscription flag on,…Manjulika Gupta 34 views 2 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Oracle Subscription ProfileSummary: I would like to gain a clear understanding of the primary purpose behind setting up Subscription Profiles in OSM. Is it solely for fields that are not automatic… -
Update Subscription Status is not workingSummary: Subscription is not getting closed when date arrived when we ran Update Subscription Status ex: Subscription Product closed in future date (July 20) when we ran…Rehana Tadimerri 21 views 4 comments 0 points Most recent by Rehana Tadimerri Subscription Management
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Sales Order End Date is not getting populated Automatically for Subscription ItemSummary: Sales Order End Date is not getting populated Automatically for Subscription Item Content (please ensure you mask any confidential information): We are trying t…Goopikrishnan Jayaraman-Oracle 11 views 6 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management -
Can we update the subscription number and legal entity in specific scenarios like divestitures?Summary: Can we update the subscription number and legal entity in specific scenarios like divestitures? Content (please ensure you mask any confidential information): V…Abdullah Munaz 21 views 3 comments 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Remove/Inactivate/Hide values from Dropdown - BU Name and Subscription Legal EntitySummary: Need to hide unused values from the dropdowns "BU Name" and "Subscription Legal Entity". Need guidance on how to do this. Content (please ensure you mask any co…
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Custom Credit memo transaction type not showing in subscription profileThe above credit memo transaction type is created in AR, however in subscription profile this is not showing up- please check below subscription profile screenshot. Does…
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How to acquire usage quantity from External application to Subscription ManagementSummary: Hi, We have a requirement to acquire usage quantity from External application to subscription bill Lines. Please help me to setup this requirement in Subscripti…Mahendravarma Kopanathi 43 views 4 comments 0 points Most recent by Mahendravarma Kopanathi Subscription Management
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Table name for the Users, Resources and PersonSummary: I am attempting to assign a resource role to a user who is already in the system, but I am unable to do so. I would like to check the table to see if the user h…
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The OSM - View Only role is specifically designed for checking subscriptions only.Summary: I have created a new Subscription Specialist role that allows the user to view subscriptions, but currently, The user can only access subscriptions for the US. …Mary Tse 12 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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Is there a way to configure the currency symbol in the system?Summary: We are currently working on setting up various price lists for the countries we will be supporting. One of these countries is Australia, and we would like to di…Mary Tse 31 views 2 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Do we have the Import tool for Assign Business Unit Business Function for all Business UnitsSummary: As part of the OSM Configuration process, we are currently in the process of setting up Subscription Management for each of the business units. We are following…Mary Tse 11 views 3 comments 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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how to create included warranties for each asset created on a sales order?Summary: We have a business scenario where a distributor buys equipment from the manufacturer in bulk and then sell them to end customer. In the sales order, the equipme…Sorujit Das-125523 44 views 4 comments 0 points Most recent by Sorujit Das-125523 Subscription Management
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Cannot Run Custom ESS Job As No Submit Window Is Displayed in oracle fusionSummary: I have created custom ESS Job to delete cross validation rule in oracle fusion but when trying to submit request unable to get parameters to submit the request.…Raoof Ahmed 12 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Credit Card Token number storage in ARHi Team Hope you are doing well, We are implementing the credit card functionality in accounts receivables, Below are few questions required clarifcation Is there any AP…Rehana Tadimerri 14 views 2 comments 1 point Most recent by Daniel S.-Oracle Receivables & Collections
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Can we create IB Assests for Non-Maintenance OrgSummary: Can we create IB Assests for Non-Maintenance Org Content (please ensure you mask any confidential information): I am trying to create a IB assets for Non-Mainte…Goopikrishnan Jayaraman-Oracle 21 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Maintenance
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Subscription Management, how to connect to integrate with our existing on-premise R12 item masterHow to get subscription management to work with our on-premise R12 item master for integrating products, warranties etc..AbhiPatil 2 views 3 comments 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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Migration: Link the Sales orders and Subscriptions if Migrated Orders and Subscription'sSummary: We are using native OOTB integration from OM and SMC. we have following concern on the data migration part. Data Migration: We are migrating the Orders and Subs…Yogesh Deshpande 21 views 2 comments 0 points Most recent by Yogesh Deshpande Subscription Management -
Subscription 360 question - Search SelectionSummary: When utilizing the Application Composer to choose the Subscription on the Meshed Content tab for Subscription 360 setup, I would like to know how I can modify t…
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Lookup Type Name for Suspend Reasons in Subscription MgmtWe need the Lookup Type name for Suspend Reasons List of Values when we try to suspend a subscription contract in OSMCAnup More 11 views 4 comments 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management