Setup and Maintenance
Discussion List
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Usage Rating - Not a Generally Available FeatureSummary: As we understand not all environments are equipped with the Usage Rating feature in Subscription. It is available on-demand basis and needs to be worked with Or…Guru Raghavendra 26 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management -
How to link the OSM user to the PersonSummary: I created the user before I add to the Person tab. I tried to use the link user account check box to link both together but it didn't happen. Please let me know… -
Not able to trigger product based SLA on Service request based on coverage assigned in PIMSummary: We created an item through Product Information Management and assigned particular value to Standard Coverage in it. We have enabled Subscription based Entitleme…
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No IB record found in 'IB Reprocess Program' after shipment to create Included warranty.Summary: After shipment of an Item which is associated with an included warranty Asset is getting created but there are no records to reprocess in 'IB Reprocess Program'…Abhishek Nirgudkar 26 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management -
Is there any OOTB feature to sync Sales cloud accounts to Subscription Cloud?Summary: Content (required): We are implementing both Sales Cloud and Subscription Cloud. Using Manage Customers, customer accounts can be created in Subscription Cloud.…
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Sales – Understanding How to Customize Subscription Management: AR and RMCS integration, 25 SeptembeContent Submit your questions for the Sales – Understanding How to Customize Subscription Management: AR and RMCS integration session to have them answered during the li… -
OSM - Quarterly and Semi-Annually Billing Frequency impact the TermsSummary: I set up Quarterly and Semi-Annually in the Manage Subscription Time Unit Mappings table for the billing frequency. If the subscription term is 6 months, It wil…Mary Tse 36 views 8 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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OSM - Schedule Process - cannot see other user jobsSummary: I would like to see the job submitted by another user in the system. I did the search by 'Submitted by', I cannot see it. Am I missing the role access setup in …
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Covered Level tab under subscription product for items with "Subscription" Sales Product TypeSummary: Can we display Covered Level tab under subscription product for items with "Subscription" Sales Product Type. Content (required): Covered Level is displayed for…
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How can we track usage for a contract which is still not billed to customer?Summary: The billing cycle is Quarterly. We want to know the usage in between quarter for the contracts. Is there any standard way to track it? Content (required): The c…
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How can we transfer the Asset from one customer to another including warranty entitlements.Summary How can we transfer the Asset from one customer to another including warranty entitlements.Content Hi Experts, We have a requirement where an asset can be transf…
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Invoice Early with No AmendmentContent Hello, I think this was mentioned in a future release but can this be confirmed? It is extremely inconvenient to need to amend each line every time we need to in…
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Edit Dates on Payment scheduleSummary We are looking for a possibility of changing the dates on a payment schedule once the subscription is activated.Content We are looking for a possibility of chang…
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Oracle subscription management cloud- DemoSummary Oracle subscription management cloud- Training and Features VideosContent Hello, I am analyzing the offering Oracle subscription management cloud. I need demo, t…User_2025-02-05-07-20-23-709 141 views 3 comments 0 points Most recent by Suresh Kampati Subscription Management -
Oracle Fusion Subscription - API available for Rate Usage (Update Usage Quantity) so Amount gets updSummary Oracle Fusion Subscription - Availability of API for Rate Usage (Update Usage Quantity)Content Hi there, I am attaching the diagram showing the snapshot of Updat…
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Business unit not pick up on the new Subscription ProfileContent Hi, I set up a new Subscription profile with the new business unit. When I tried to create a new subscription and populate the new Subscription profile. The new …
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OSS_PRICING_APPLICATION profile option. Can pricing be brought from 3rd party application into OraclContent All, I see profile option : OSS_PRICING_APPLICATION that need to be set to bring pricing information from other 3rd party pricing application .However my questio…Rajasekhard 89 views 1 comment 0 points Most recent by Santosh Lingannagari-Oracle Subscription Management
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How to convert Susbcription Data from Leagcy to Oracle FusionSummary How to convert Susbcription Data from Leagcy to Oracle FusionContent How to convert Susbcription Data from Leagcy to Oracle Fusion. Do we have any template for t…
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Billing Frequency - 3 times a YearSummary Billing Frequency - 3 times a YearContent Hi Team, There is a requierment to have semi-annual billing frequency i.e. Bill twice in a Year and 3 time a Year. How …
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How can we map custom Transaction Type of Credit Memo in Subscription Billing ModuleSummary How can we map custom Transaction Type of Credit Memo in Subscription Billing ModuleContent We have two standard Transaction Types in AR for Subscriptions, in ou…NiranjanPuvvada 46 views 1 comment 1 point Most recent by Santosh Lingannagari-Oracle Subscription Management
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Multi BU supported?Summary Confirmation neededContent Hi, In a multi-BU env, I have set HZ_ENABLE_MULTIPLE_BU_CRM to Yes. If I only set up the primary BU in the resource org assigned to th… -
Deep link support for Subscription and Subscription productSummary Deep linkContent Hi, Quick question - Is deep link supported in subscription already for Subscription and Subscription product objects? Thanks, Adam Version 20B
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Mass Upload Subscription DataSummary Anyway to upload a mass of subscription data?Content Hey, I am seeking help in uploading masses of subscription data to the cloud. It does not appear there is an…Andrew Anglum 61 views 2 comments 0 points Most recent by Nirmala Vijayakumar-Oracle Subscription Management
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Sales – What’s New in Subscription Management 21A & 21B, 21 January 2021, 10 a.m. PT - Submit QuestiContent Submit your questions for the Sales – What’s New in Subscription Management 21A & 21B session to have them answered during the live event. Post your questions by…
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Access control based on team membershipSummary Anyone deployed it?Content Hi Folks, Based on my understanding, OSS access control is based on RBAC and BU. We'd like to have any layer of access control based o…
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Sales - Service Contracts Transition from Classic Import to Standard Import, 3 December 2020, 9 a.m.Content Submit your questions for the Sales - Service Contracts Transition from Classic Import to Standard Import session to have them answered during the live event. Po…
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Auto-Populate Early Termination FeeSummary Is this possible?Content Hi, I have a requirement to auto-populate early termination fee instead of having user to enter manually. I checked the attribute 'Early…
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Sales – Subscription Management Roadmap - 20D, 21A, 21B and Beyond, 19 August 2020, 9 a.m PT - SubmiContent Submit your questions for the Sales – Subscription Management Roadmap - 20D, 21A, 21B and Beyond session to have them answered during the live event. Post your q…
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Install Base Assets not showing associated Subscriptions recordsSummary How do we expose the associated Subscriptions in Install base detailed pageContent HI Community, We are implementing subscription management, We have identified … -
Coverage is not auto-populated after I add covered levelSummary Coverage is not auto-populated after I add covered levelContent Here is the issue detail, I set up the coverage item (ALSRVGS12) in PIM. This item uses the stand…Adam Liu 41 views 3 comments 0 points Most recent by Ravindra Sirigiri-Support-Oracle Subscription Management