Setup and Maintenance
Discussion List
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How To Create Multiple Included Warranties in subscriptionsSummary: How To Create Multiple Included Warranties in subscriptions Content (please ensure you mask any confidential information): Customer has a requirement, where he …Cnayyar-Oracle 15 views 1 comment 1 point Most recent by Daniel Bossier-Oracle Subscription Management -
For multiple BU, multiple times implementation project for subscription management setup required ?Hi everyone, Our business for client is under BU - ABC and the current subscription management implementation is live and working fine. Under Define Business Unit for Sa…
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subscriptionwe need to add Entity initials in subscription reference number. currently its a number without having the Legal Entity value.Akhila.Allagadda 36 views 3 comments 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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How to migrate billing information from Cloud Subscription to Oracle EBS without OIC middlewareSummary: We are using subscription cloud and generating billing event in cloud. We need to migrate these billing data to push to EBS AR interface table with the use of a…
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How to trigger approval workflow when a subscription line is closed?Summary: We would like to configure an approval workflow to trigger when a subscription line is closed, however, current functionality is the line goes straight to close…nescrivag 16 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Balance Management - Balance Profile - missing fieldsSummary: While reviewing the example in the release notes regarding the setup of the Balance profile, I observed that there are additional fields within the Billing Tab,… -
User is not able to activate subscriptionUser is not able to perform any actions under Actions Tab on subscription. Is there any specific access or role to be given?Noorfatima Inamdar 16 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Remove duplicate records in a REST API callSummary: Remove duplicate records in a REST API call Content (required): Remove duplicate records in a REST API call. We are using below Get Covered Levels get call and …
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Asset ConversionSummary: We have a business requirements to convert close to million customer asset part of cloud subscription management implementation. What is the best practice for t…Sam Samaddar 34 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Asset is getting created in CSE_Assets_B table in SCM pillarSummary: We created asset in subscription and it is showing up in the CSE_Assets_B table which is part of the SCM pillar. We then trying to get the asset data with a Get…Sam Samaddar 19 views 5 comments 0 points Most recent by Harish Sinha-Oracle Subscription Management
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GET REST API For Installed Base AssetsSummary: We are calling GET multiple assets API from the CRM pillar crmRestApi/resources/11.13.18.05/assets, but it is not returning any output. Then did some research o…
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Creating Customer while creating SubscriptionSummary: We are pushing subscription from EBS to Subscription cloud. Can we do this as follows: if the customer is not there, it will first create the customer in subscr…Sam Samaddar 24 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Customer wants to update contact header and line start date to installed at date.Summary: currently with change in installed date only start date is updated at covered level. But customer wants it to be updated to header and line level as well Conten…Cnayyar-Oracle 26 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management
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Synchornize Dates on Subscription Product to Covered LevelSummary: If we change start/end date at product level. We need to automatically sync the dates at cover level. Content (required): Version (include the version you are u…
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Can we integrate Customer Credit Check on Subscriptions? Same as in Sales OrdersSummary: Need a Customer Credit hold on Subscriptions Content (required): In Order Management, there is a customer credit check which if fails- puts the sales order unde…Michal Shaked 76 views 2 comments 2 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Subscription Approval only for amaendmentSummary: Content (required): Hi All, We have a requirement where customer wants to enable approval process only when the subscription gets into amendment process and not…Abhishek Nirgudkar 99 views 7 comments 1 point Most recent by Srinivas Jadala-Oracle Subscription Management -
Is there any standard field on Subscription UI to capture Comments and Transfer that to AR InvoiceSummary: Is there any standard field on Subscription UI to capture Comments and Transfer that to AR Invoice Content (required): Is there any standard field on Subscripti…Goopikrishnan Jayaraman-Oracle 24 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
Need FBDI process to update bulk assets in Subscription ModuleSummary: Is there any process to update bulk assets in Subscription Module. Content (required): Version (include the version you are using, if applicable): Code Snippet …
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Notification when an Installed Base asset is createdSummary: Content (required): Hi all, Is there a groovy script which we can create to send notifications to specific people when an install base asset is created automati…Andreea Palacian 84 views 2 comments 0 points Most recent by SRGogula-Oracle Subscription Management
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OSMC Data Archival Policy, Best practice, and recommendationSummary: OSMC Data Archival Policy, Best practice, and recommendation Content (required): 1. Does Oracle have any data archival best practice or recommendation for OSMC?…
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How to set default Line Number as a Display sequence number.Summary: Hello Team, We have requirement to set the default line number as the display sequence number in the subscription module. Could please help me how to set defaul…PMANNEM 54 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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Some Informations about SubscriptionSummary: Some Informations about Subscription Content (required): We are implanting the Subscription module in our company, and we receive some questionings about what i…AT_FARIAS 45 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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Updating the Cost Center/Org on a subscription for all future billings/postings?Summary: We are developing a process for when we must disable a Cost Center (organization) and change assignments on various objects. Is there a way to update a subscrip…Matt Maurer 48 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
Question - Using only Standalone OSM within Oracle FusionSummary: Is it feasible to set up a default Business Unit and Legal Entity in the OSM without configuring any valid financial settings, assuming we only intend to utiliz…Mary Tse 43 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Invoking a trigger gives JBO-29000 errorSummary: Content (required): Getting below error while invoking trigger: JBO-29000: Unexpected exception caught: java.lang.ClassCastException, msg=class java.util.Linked…
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CyberSource Gateway setupSummary: We attempted to configure the CyberSource Gateway in the Payment module's Manage Payment System, but we are unable to save the Access Key and Sign Key. Could it…
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Support Credit Card customerSummary: We would like to know how to add payment details, such as credit card information, to an account. Do we have any documentation that we can review in order to co…Mary Tse 54 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Bill To Site - cannot getting any drop down selection on the Create subscription processSummary: The Bill to Site field cannot be manually entered and there is nothing in the drop-down menu to search. I'm not sure what the issue is. Content (required): Vers…
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ARC Qualification Assessment Remediation - Oracle Fusion CloudI came here from Oracle Support Page (support.oracle.com) since I need some guidance regarding ARC Qualification Assessment on our environment for Subscription Managemen…Darryl Abapo 46 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Subscription stuck in Under Amendment and Product Line stuck in Pending ApprovalSummary: Subscription stuck in Under Amendment and Product Line stuck in Pending Approval Content (required): Subscription stuck in Under Amendment and Product Line stuc…Neelesh Varma 40 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management